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Troubleshooting
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Problem Possible reason Try this
Occasional clicking or
light cracking sound.
The sound of power switching and
expanding pressure board when
changing temperatures.
This is normal; no action needed.
Bottom of the inner pot is wet.
Wipe exterior surfaces of the inner pot.
Make sure the heating element is dry
before inserting the inner pot back into the
multicooker base.
Difculty closing the lid.
Sealing ring is not properly installed.
Reposition the sealing ring. Make sure it is
snug behind the sealing ring rack.
Float valve is in the popped-up
position.
Gently press the oat valve downward with
a long utensil.
Contents in multicooker are still hot.
Hold the quick release switch in the Vent
position as you lower the lid onto the
multicooker base slowly, allowing heat
to dissipate.
Difculty opening the lid.
Contents may be under pressure. To avoid scalding injury,
DO NOT attempt to force the lid open.
Pressure inside the multicooker.
Release pressure according to recipe.
Only open the lid after the oat valve
has dropped down.
Float valve stuck in the popped-up
position due to food debris
or residue.
Release pressure completely, then tap the
oat valve gently with a long utensil.
Open the lid cautiously, then thoroughly
clean the oat valve, surrounding area, and
lid before next use.
The inner pot is stuck
to the lid when the
multicooker is opened.
Cooling of the inner pot may create
suction, causing the inner pot to
adhere to the lid.
To release the vacuum, move the quick
release switch to the Vent position.
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