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Chapter 9. FAQs and Customer Support
Chapter 9. Frequently Asked Questions and Customer
Support
Frequently Asked Questions
Question: Can I leave the Reader on when I am not using it?
Answer: You should shut the Reader down if you will not be using it for a couple
of days. You can leave it on during shorter periods of inactivity.
Question: Will I damage the Reader by leaving it plugged in?
Answer: You cannot over-charge the Reader by leaving it plugged in for an
extended period. However, you should unplug the Reader if there is danger of an
electrical storm, to prevent damage to the Reader.
Question: How can I get the camera to focus properly?
Answer: To ensure proper focus, hold the Reader at approximately nose level
when you are seated in front of the printed material. If the Reader is too close
to or too far from the text being captured, the results will vary. Be sure to hold
the Reader still when capturing an image. It also helps to ensure that text or
an image appears in the center of of the display screen. The camera uses that
quadrant to adjust focus. You can use the Practice Page that comes with the
Reader, to become accustomed to holding the Reader and nding the right
distance from the page.
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