Hold and Retrieve
Hold
By pressing hold the call is on hold and can be retrieved or a second call can be established.
From the second call conference, swap or transfer is possible.
It is possible to swap call, i.e. to toggle between 2 external parties.
Swap calls
then automatically put on hold, and vice versa.
Example: If call “1” is active and call “2” is on hold, then the user can swap to call “2” and “call “1” is