Goodrive350-19 series VFD    Troubleshooting 
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The encoder speed signal is 
contrary to the motor running 
direction 
Encoder Z pulse 
offline fault 
Z signal wires are 
disconnected 
Check the wiring of Z signal 
Motor 
over-temperature 
fault 
Motor over-temperature 
input terminal is valid; 
Exception occurred to t 
temperature detection 
Exception occurred to 
resistor; 
Long-time overload running 
or exception occurred 
Check the wiring of motor 
over-temperature input terminal 
(terminal function 57);   
Check whether temperature 
sensor is proper; 
Check the motor and perform 
maintenance on the motor 
Safe torque off function is 
enabled by external forces 
Exception occurred 
to safe circuit of 
channel H1 
The wiring of STO is 
improper; 
Fault occurred to external 
switch of STO; 
Hardware fault occurred to 
safety circuit of channel H1 
Check whether terminal wiring 
of STO is proper and firm 
enough; 
Check whether external switch 
of STO can work properly; 
Replace the control board 
Exception occurred 
to channel H2 safe 
circuit 
The wiring of STO is 
improper; 
Fault occurred to external 
switch of STO; 
Hardware fault occurred to 
safety circuit of channel H2 
Check whether terminal wiring 
of STO is proper and firm 
enough; 
Check whether external switch 
of STO can work properly; 
Replace the control board 
Exception occurred 
to channel H1 and 
channel H2 
Hardware fault occurred to 
STO circuit 
Replace the control board