ION Audio Block Rocker
®
User Guide 18
I
f the unit is not charging: Make sure the power cable is properly connected to the power
input and the power outlet.
I
f the sound is distorted: Try lowering the volume control of your sound source.
I
hear a hum when cables are connected:
• Disconnect cables from the input jacks to see if it’s a faulty cable.
• Make sure the signal cables are not placed near power cables.
• Connect all audio equipment power cables to outlets which share a common ground.
I
f there is a high-pitched whistling noise when using microphones: This is probably
feedback. Point the microphone away from the speaker.
I
f you can’t hear the microphone over the music volume: Turn down the music volume from
your source or increase the microphone volume using the M
ic + button.
I
f there is too much bass: Try adjusting the tone or EQ control on the Block Rocker® or your
sound source to lower the bass level. This will allow you to play the music louder before
clipping (distortion) occurs. You can also check to see if the B
OOM function is enabled, and
disable it by pressing the B
OOM button™ to disable it.
I
f you cannot connect your audio device to Block Rocker® via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Block Rocker® as close together
as possible while trying to connect. Make sure both the audio device and Block Rocker®
are unobstructed by walls, furniture, etc.
• Double-press the B
luetooth button to disconnect Block Rocker®
from any other audio
device and restart the search process. If this does not work right away, power o Block
Rocker® and then power it back on. See O
peration > Pairing a Bluetooth® Device for more
information.
• Reset the Bluetooth connection on your audio device by turning Bluetooth o and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
TROUBLESHOOTING
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