ICP 3020 / ICP 4030 iMC-P Operating instruction
page 44
Please take note in case of returning the product !
1.) Warrantee proof
For the examination of your warranty claim, a copy of the purchase bill or of the receipt is
required. We return the product unprocessed against a charge if this proof is missing.
2.) Error description
In case of products arriving without precise error description at our facilities (“Defective” or
“For Repair” is not sufficient), we have the right to select between carrying out of a liable to
pay the costs fault diagnosis or the non-repaired returning against a service charge.
3.) Inadmissible complaints
In case of inadmissible complaints (no fault is detectable, probable operator error), the
product is self-consciously returned against a service charge.
4.) Wrapping
We can only accept returned products in original isel packing or equivalent wrapping. The
warranty claim is endangered by missing original or inappropriate wrapping. Resulting
transport damages cause the expiration of the warranty claim.
5.) OEM products
Products which were not delivered by us are returned in a non-repaired manner against a
service charge.
6.) Transport charges
isel Germany AG carries the transportation charge for returns from warranty claims. The
sender bears all other haulage. Product sent in without paid transportation charges cannot
be accepted for organizational reasons.
7.) Sales conditions, delivery conditions and terms of payment
As for the rest, the sales conditions, delivery conditions, and terms of payment of isel
Germany are valid without change.
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