iTOUCH Wearables warrants to the original purchaser that your iTOUCH Wearablesbranded device
shall be free from defects in materials and workmanship under normal use for a period of (1) year from
the date of purchase. Remedies: If such a defect arises and a return authorization is received by
iTOUCH Wearables within the applicable Warranty Period, iTOUCH Wearables will, at its option and to
the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished
replacement parts or (2) replace the Product with a new or refurbished Product. In the event of such a
defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and
handing charges may apply except where prohibited by applicable law. This Limited Product Warranty
is valid only in the jurisdictions where the Products are sold by iTOUCH Wearables itself or through its
authorized reseller or agent and is valid to the extent permitted by the applicable laws of such
jurisdiction. Any replacement Product will be warranted for the remainder of the original warranty
period or thirty (30) days, whichever is longer, or for any additional period of time that may be
required by applicable law.
Obtaining Warranty Service:
To obtain warranty service, a return authorization must be requested from our customer service team.
To request a return authorization, please contact Customer Service here: https:
//itouchwearables.com/pages/support . The Return Merchandise Authorization (RMA) number
must be included along with your returned product. You must deliver the Product (including its
respective accessories) in either its original packaging or packaging providing an equal degree of
protection, to the address specified by iTOUCH Wearables. As may be required by applicable law,
iTOUCH Wearables may require you to furnish proof of purchase details and/or comply with other
requirements before receiving warranty service. It is your responsibility to backup any data, software,
or other materials you may have stored or preserved on the Product. It is likely that such data,
software, or other materials will be lost or reformatted during warranty service, and iTOUCH
Wearables will not be responsible for any such loss.
Exclusions and Limitations:
iTOUCH Wearables does not warrant that the operation of the Product will be uninterrupted or error-
free. This warranty does not apply to a Product or part of a Product that has been serviced, altered,
refurbished, or modified by anyone who is not authorized by iTOUCH Wearables, nor does it apply to
any cosmetic damage such as scratches and dents. In addition, this Limited Product warranty does not
apply to damage or defects caused by (a) use with non-iTOUCH Wearables Products; (b) accident,
abuse, misuse, mishandling, water damage, flood, fire, earthquake or other external causes; (c)
normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the
Product (i) outside the permitted or intended uses described by iTOUCH Wearables, (ii) not in
accordance with instructions provided by iTOUCH Wearables, or (iii) with improper voltage or power
supply.
iTOUCH WEARABLES SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR
CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA,
RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR ANY OTHER
LEGAL THEORY, EVEN IF ITOUCH WEARABLES HAS BEEN ADVISED OF THE POSSIBILTY OF SUCH
DAMAGES.
FAQ
How do I turn on my watch?
Tap and hold the Home button for 5 seconds until you see the iTOUCH Slim logo appear on the watch
screen, indicating that your watch has powered on.
How do I turn off my watch?
Tap the home button on your iTOUCH Slim until you reach the Turn Off screen. Then, press and hold
the home button for 3 seconds until the tracker shuts off completely.