Alarms cannot be set within 2 minutes of the current time. Your alarm clock will only save alarms that
are 3 minutes after the current time.
How do I measure my heart rate on my watch?
Keep tapping the home button on your watch until you reach the screen with a heart image on it.
Then, hold the home button until your watch vibrates to measure your heart rate. The watch will then
vibrate after measuring and display your heart rate.
How do I measure my blood oxygen on my watch?
To measure your blood oxygen saturation from your Fitness tracker, navigate to the Blood Oxygen
screen that says, “SpO2”. Then, hold the Home button until your watch vibrates to start measuring
your blood oxygen. When finished, your watch will vibrate again and display your blood oxygen
measurement.
How long will my watch stay charged after charging it?
Battery life is based on usage. Your smartwatch has a battery life of 30 days (standby time). If you use
your watch often for notifications, sports mode, etc., your watch battery will not last as long.
Can I reset/erase all data on my smartwatch?
No. However, you can Power Off your iTOUCH Slim. To power off, tap the home button on your iTOUCH
Slim until you reach the Turn Off screen. Then, press and hold the home button for 3 seconds until the
tracker shuts off completely.
My watch is not tracking data properly, what can I do to fix it?
If you can’t sync your iTOUCH Slim, or if you have trouble with connected GPS or tracking your stats,
you can restart your tracker from your wrist. Tap the home button on your iTOUCH Slim until you
reach the Turn Off screen. Then, press and hold the home button for 3 seconds until the tracker shuts
off completely. Then, to turn your tracker back on, tap and hold the Home button for 5 seconds until
you see the iTOUCH Slim logo appear on the watch screen, indicating that your watch has powered on.
My smartwatch isn’t receiving notifications.
For android users: Check that you have enabled the iTouch Wearables app to access your
notifications. You can do this in your phone’s native settings menu or go to the device page in the app
and click on ‘Notifications’ and then click the ‘Notification Access’ link. From the ‘Notifications’ page,
you can toggle on all apps you wish to receive notifications for on your watch.
For iOS users: Go to the device page in the app and click on ‘Notifications’ to toggle on all apps you
wish to receive notifications for on your watch.
How do I take a picture with my smartwatch?
To snap photos using your iTOUCH Slim, tap the Home button to navigate to the Camera Remote
feature on your tracker (If you are using an iOS device, you will also need to open the native camera
app on your smartphone). Tap the Camera Remote feature on your smartwatch, or turn on the
activate display after wrist rotation feature in the app under Additional Features and rotate your wrist
to snap a photo.
How do I view my notifications on my watch?
To view unopened messages and notifications on your iTOUCH Slim, tap the Home button until you
get to the Messages screen and tap again to open. Tap the Home button to view more notifications.
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