Part No. 960-000193R_Rev. A © 2017 JCM American Corporation
GEN5™ Printer JCM® Training Overview September, 2017
USING THE JCM DFU DOWNLOADER
To update the GEN5 Printer Firmware, proceed as follows:
1. Connect a USB Cable between the USB Update Port on the right side of the
GEN5 Printer (refer to Figure 2 k on page 4) and the PC.
2. Apply power to the GEN5 Printer.
3. From the PC Desktop, double-click on the
JCM DFU Downloader Application
icon.
The Printer status will display as
1 device connected (Figure 12 a).
4. If no Printer is detected, Drivers will need to be installed. (Drivers are installed
automatically when the Printer is connected to a PC.)
5. Click on
Select FIRMWARE.
The PC’s web browser opens automatically.
6. Select the proper Firmware version.
The
JCM DFU Downloader screen will indicate the following information:
-
File Name
- File Type (DFU, SHA)
- Printer Model Format
7. Ensure the Erase User Settings check box is selected (Figure 12 b).
Figure 12 JCM DFU Downloader Application UI
NOTE: If Printer Drivers need to be installed manually, contact JCM Technical Support
at (800) 683-7248.
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