Firmware Version 3.5 Factory Field Installation
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FACTORY FIELD INSTALLATION
This document describes how to install CK721-A Firmware Version 3.5 in the
field.
This procedure can be used when a host upgrade cannot be used for installation,
for example, when a P2000 host update fails and the controller constantly
reboots, or fails to come back online with the host. For standard CK721-A
controller firmware upgrade procedures, refer to the CK721-A Software
Release Notes.
NOTE: Procedures described in this document use the Tera Term Pro terminal
emulation software version 2.3. Use of other terminal emulation programs may
require different steps.
OVERVIEW
This document is divided into the following sections:
• System Requirements on page 1
• Computer to CK721-A Controller Connection on page 3
• Computer Configuration on page 4
• Tera Term Pro Configuration on page 6
• Firmware Version 3.5 Installation on page 9
• Restoring the Controller’s Configuration Settings on page 16
• CK721-A Version 3.5 Database Download on page 17
• Re-configuring the Computer on page 18
S
YSTEM REQUIREMENTS
You need the following hardware and software to perform the factory field
upgrade of the CK721-A controller firmware:
• A computer running Windows® 7, Windows 8.1, or Windows 10.