Frequently asked questions
Table 12: Frequently asked questions about the CWa
Question Answer
Do I need to install an
application on my mobile
device to use the CWa?
Yes, to download CWa, visit the Google Play Store or the Apple App
Store and search for the Connected Workflow Application.
Table 13: Frequently asked questions about the CWCVT Wireless MS/TP Converter
Question Answer
Does the CWCVT have its own
touch screen display?
No, the CWCVT features a small display to provide connection
and configuration information, but physical buttons on the
device enable selection of various functions.
How many users can the CWCVT
support in BLE Router mode?
CWCVT in BLE Router mode can be paired with three different
mobile devices in BLE Router mode, however, it can connect
only to one mobile device at a time.
Do I need to install an application
on my mobile device to use the
CWCVT?
Yes. While the CWCVT uses standard Bluetooth Low Energy
(BLE) functionality, the CWa mobile application is required to
utilize the BLE Router mode.
How is the CWCVT powered? The CWCVT gets power from the controller it is connected
to. When you connect to a third-party controller, you need
external power to power the CWCVT. You can power the CWCVT
from a USB battery pack or laptop through the CWCVT's USB-C
port.
Does the CWCVT have a battery? No, the CWCVT loses power when disconnected from the
controller. However, the CWCVT does retain its configuration
settings.
Where do I plug in the CWCVT? The CWCVT ships with a 6 pin RJ12-RJ12 phone cord that plugs
into any one of three locations:
• Sensor Actuator (SA) bus on the Smart Equipment
control board, Johnson Controls field controller, or
Johnson Controls VAV Box controller.
• Bottom SA bus jack of any NS series sensor.
• Field Controller (FC) bus of the Smart Equipment control
board or MS/TP field controller.
Note: If the controller is connected to a ZFR18x0 wireless
router or if the controller is an IP controller, use the SA bus
only.
Can I access all MS/TP controllers
with the CWCVT from a single
location?
Yes, the CWCVT can access all controllers on a FC bus trunk or
network from any of the three CWCVT connection points - SA
bus, sensor, or FC bus.
Note: If connected into the SA bus of an IP controller, then
that controller only can be accessed by the CWa.
21CWCVT Wireless MS/TP Converter User Guide
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