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Johnson Matrix Retail R30 - Troubleshooting: Radio Frequency Issues

Johnson Matrix Retail R30
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18
CHAPTER
Troubleshooting
3.4.5 TROUBLESHOOTING – RADIO FREQUENCY ISSUES
Symptom:
The Radio Frequency Board (RF Board) cannot connect with Passport.
Possible Reason:
a. The Passport keys are not functional.
b. The FFC wire is damaged or disconnected.
c. The console is defective.
Solution:
a. Make sure that the Passport keys are functional.
b. Confirm whether the FFC wire is firmly connected, not broken or damaged. Replace if needed.
c. If above connections are all OK, replace the console.