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13ENGLISH
. Troubleshooting
Abnormal
phenomenon
Cause analysis Processing method
Abnormal sphyg-
momanometer
The armband is tied too tight or too loose,
Or the arm strap is tied incorrectly;
Roll the armband correctly
Move the arm during measurement or
Electronic sphygmomanometer
Stay quiet, keep your arm steady, and do
not move the monitor
Speaking, nervous or emotional during
measurement
Instead of talking, take deep breaths to calm
your mood and relax your body
Incorrect measurement posture Adjust posture, see “Blood pressure gauge
Wearing”
There is interference in charging process or
improper operation in measuring process
See operation Instructions.
The following table shows the error signs that may occur during measurement, possible
causes and handling methods. Please measure again using the correct method.
Error
display
The cause of the problem The solution
Er1
Can’t detect high and low pressure Please fasten the cuff before measuring
Er2
Cuff too loose or loose Please fasten the cuff before measuring
Er3
Improper compression caused by arm or body
movement
Hold the arm or body still and measure again
Er4
The pressure exceeds 300mmHg Please fasten the cuff before measuring
Er5
The pressure exceeds 15 mmHg for 3 minutes Check whether the cuff is knotted or the vent
valve is blocked. If the problem persists, contact
the manufacturer
Battery dead Replace the battery or connect the power
adapter (if any).
Note: If you cannot solve the abnormal situation by yourself, you can consult the man-
ufacturer or the manufacturer’s designated unit by phone. It is forbidden to disassemble
and repair without permission. If necessary, professional maintenance personnel can
ask the manufacturer for the list of components and circuit schematic diagram.
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