TroubleshootingTroubleshooting
Android
Sound cannot be heard during playback.
→ Reconnect the Android device.
→ When <Android Setup> is set to [AUDIO MODE],
launch any media player application on the
Android device and start playback.
Sound output only from the Android device.
→ When <Android Setup> is set to [AUDIO MODE],
relaunch the current media player application or
use another media player application.
→ Restart the Android device.
→ If this does not solve the problem, the connected
Android device is unable to route the audio signal
to unit.
Cannot play back when <Android Setup> is set to
[AUTO MODE].
→ Make sure JVC Music Play APP is installed on the
Android device.
→ Reconnect the Android device and select the
appropriate control mode.
→ If this does not solve the problem, the connected
Android device does not support the Auto Mode.
“NO DEVICE” or “READING” keeps flashing.
→ Switch off the developer options on the Android
device.
→ Reconnect the Android device.
→ If this does not solve the problem, the connected
Android device does not support the Auto Mode.
iPod/iPhone
No sound comes out of the speakers.
→ Disconnect the iPod/iPhone, then connect it again.
→ Select another source, then reselect “iPod”.
The iPod/iPhone does not turn on or does not
work.
→ Check the connection.
→ Update the firmware version.
→ Charge the battery.
→ Reset the iPod/iPhone.
Sound is distorted.
→ Deactivate the equalizer either on this unit or the
iPod/iPhone.
A lot of noise is generated.
→ Turn off (uncheck) “VoiceOver” on the iPod/ iPhone.
For details, visit <http://www.apple.com>.
No operations are available when playing back a
track containing artwork.
→ Operate the unit after the artwork has loaded.
“Authorization Error” appears.
→ Check whether the connected iPod/iPhone is
compatible with this unit. (Page 58)
Tuner
SSM automatic presetting does not work.
→ Store stations manually. (Page 18)
Static noise while listening to the radio.
→ Connect the antenna firmly.
AV-IN
(Only for KW-V240BT Region 4)
No picture appears on the screen.
→ Turn on the video component if it is not on.
→ Connect the video component correctly.
“Region Code Error” appears.
→ You have inserted a DVD Video disc of an incorrect
region code. Insert a correct region code disc.
USB
“Reading” does not disappear from the screen.
→ Turn the power off and on again.
While playing a track, sound is sometimes
interrupted.
→ The tracks are not properly copied into the USB
device. Copy the tracks again, and try again.
Tracks are not played back as you have intended
them to play.
→ Playback order may differ from the one played back
using other players.
The source does not change to “USB” when you
connect a USB device while listening to another
source or “USB Device Error” appears when you
connect a USB device.
→ The USB port is drawing more power than the
design limit.
→ Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB
device.
→ If the above does not solve the problem, turn
the power off and on (or reset the unit) before
replacing with another USB device.
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ENGLISH
ENKW-V2018STKR.indb60ENKW-V2018STKR.indb60 2017/05/259:052017/05/259:05