GENERAL FAQ
1. Why does my dash cam turn on and off automatically?
① Please check if the dash cam turns on normally when you remove the SD card and connect
your dash cam to a socket with a USB cable.
② If so, please turn off your dash cam and plug it in the original car charger with 5V for about
one hour, then turn it on to see if it works normally.
③ Otherwise, please restore it to factory settings if the two methods do not help.
2. Why does my dash cam do not turn on anymore?
Please check if the indicator light on the car charger turns on, if not, please plug the car
charger again and check if there is power in the cigarette lighter. If there is power, please use
another charging cable to charge for about one hour to see if it finally turns on.
3. Why does the screen freeze up/do not respond all of a sudden?
① It may result from the low temperature, please try touching it after rubbing your hands
together.
② Check whether your card meets the using standard.
③ Please change the memory card, and format it before using.
4. Why does my dash cam not turn off?
Please turn off the dashcam manually and restart, or reset to factory setting.
5. Why does my dash cam do not hold a charge anymore?
Please plug your dash cam in the car charger with a charging cable to see if it works normally.
If not, your dash cam needs replacing.
38
To Next Page
Loading...
