Kobo Vox - Troubleshooting your Kobo Vox

Kobo Vox User Guide 69
Finding help
If you have questions on how to use your Kobo Vox, use the built-in Help feature to find your
answer. The Help feature lets you ask a question using natural language, as if you were talking to a
real person. For example, you could type, “How do I charge my Kobo Vox?”
You need a Wi Fi connection to use Help.
To use Help:
Within your Home Screen
Tap the Home button on your Kobo Vox. 1.
On the Home Screen, tap the Help icon. 2.
Enter your question in the Ask box. 3.
Within your Library
Tap the Menu button on your Kobo Vox. 1.
Tap Help. A browser window will open. 2.
Enter your question in the Ask box. 3.
Troubleshooting your Kobo Vox
If your Kobo Vox stops working, here are some things you can try:
Restart your Kobo Vox. 1.
Check the date and time. 2.
Charge your Kobo Vox. 3.
Force Stop the app that's not working. 4.
Clear data for the app that's not working. 5.
Uninstall and then reinstall the app that's not working. 6.
Call Customer Care. 7.
! !