Troubleshooting
April 9, 2007 6-3
Clearing a Paper Jam
1. Press and hold Paper Rewind until the Paper Empty message appears.
2. Once the Paper Empty message appears:
– Open the paper door.
– Cut off any damaged or printed areas of the paper.
– Load the paper. See “Loading the Paper” on page 2-8.
– If the operator panel displays the Ready message, the jam is cleared.
3. If the Paper Jam message is still displayed on the operator panel:
– Turn off the printer.
– Open the paper door.
– Open the top cover.
– Remove the ribbon from the printer.
4. Manually rewind paper onto the roll.
CAUTION:
Prevent damage to the printer. Do not pull abruptly on the
paper.
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