6-4 April 9, 2007
Troubleshooting
5. Cut off any damaged or printed areas of the paper.
NOTE: Do not damage or mark any of the rollers.
6. Look inside the printer and carefully remove any pieces of paper.
7. Turn on the printer.
8. Load the ribbon. See “Loading the Ribbon” on page 2-6.
9. Close the top cover.
10. Load the paper. See “Loading the Paper” on page 2-8.
NOTE: If the Paper Jam message is still displayed on the operator panel, and
you are at the end of a paper roll, it is possible that a segment of
paper is too short to automatically exit the printer. Contact KODAK
Service and Support.
Recovering from a Power Interruption
CAUTION:
If the printer loses power while printing, the printer stops with
the thermal print head positioned against the platen roller.
The platen roller could be deformed and damaged if the
thermal print head is left in this position.
If a power outage occurs:
1. Open the cover immediately to release the pressure on the platen roller.
Leave the cover open until power is restored.
2. When power is restored, restart the printer by following the procedure
for “Clearing a Paper Jam” on page 6-3.
3. Send your print job again.
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