A-61771 September 2016 45
Upgrading software Kodak Alaris frequently updates drivers and firmware to correct issues and
add new features. If you are having error codes (Ex), you should upgrade to
the latest driver before contacting Service.
Go to: www.kodakalaris.com/go/IMsupport, access i3X00 Software and
Drivers and download the most recent upgrade.
Contacting Service 1. Visit www.kodakalaris.com/go/IMsupport to obtain the most current phone
number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The scanner model and serial number.
• Computer configuration.
• Scanning application you are using.
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