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Kodak P811 - Frequently Asked Questions

Kodak P811
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22 Customer Support: http://www.pandigital.net/kodaksupport
Output file formats JPEG with compression (4:2:2)
Resolution (fixed)
Photo: 600 x 600 (default) and 300 x 300 dpi
Film: 1200 x 1200 dpi,
Interfaces
Memory Cards Refer to Supported Memory Cards (pg 9)
USB Mini USB port compatible USB 2.0
USB Mass Storage Supported WINDOWS XP, WINDOWS VISTA, WINDOWS 7
Power Input 100-240V AC, 50/60 Hz, Output 5V, 1A
Batteries
Takes four AAA (UM-4) batteries (not included). Recommend rechargeable batteries for optimal
number of scans. Rechargeable battery life in 600dpi averages 100+ scans per charge. Actual battery
life may vary based on usage.
Photo feeding Sheet-fed type (single-pass)
Film feeding Negative Filmstrip - fed type (35mm film adapter required)
Dimensions
2” (L)x10.5” (W)x1-3/4” (H)
56 mm (L) x 269 mm (W) x 44 (H) mm
Net weight 14 oz. (391.2g)
Operating Temperature
Operating Humidity
15ºC ~ 35ºC (59
o
F~95
o
F);
20% RH ~ 70% RH
Storage Temperature
Storage Humidity
-20ºC ~ 60ºC (59
o
F~95
o
F)
10% RH ~ 90% RH
Frequently Asked Questions
Q: There are strange lines on the scanned picture, or the picture is not clear.
A: Check the following:
Are there scratches on the original, or is the original clean? Remove any stains or dust from the original before scanning.
Did you insert your original into the plastic sheath before scanning?
Has the scanner been used for a long period of time without cleaning and calibration? Follow the instructions for "Cleaning
the scanner" on page 20 and “Calibrating the scanner" on page 21, and then try again.
Q: The scanned filmstrip image is not rotating properly
A:
The current “auxiliary” OCR capability has difficulty distinguishing the direction of some numbers, (i.e.,“6”, “9”). If the number’s
position is near the edge of the film, it can easily be worn out or damaged, and then it can’t be detected in the expected
position, or meet the required conditions causing the Auto Mirror/Flip function to be disabled
(see page 12).
Please follow the
indicator on the film adapter to re-scan the filmstrip.
Q: Can I scan a slide film?
A: If you want to scan mounted positive slides, the mount must be removed before scanning. Pry the mount open from its sides
and be careful not to damage the slide inside.
Once the mount is removed, you may need to consult your local photo studio to revert it to the original status or fit a
new one.
Q: The original is stuck halfway in the feed slot.
A: Press the Power button; the scanner ejects photos out the front, and films are ejected out the back.
Q: The status indicator blinks rapidly, no scan is possible, or the scanner powers off automatically.
A: Check the following:
Is the memory card inserted properly into the memory card slot? Re-insert the card and try again.
Is the SD card locked (set to write-protect)? Unlock the card.
Is the memory card full? The indicator blinks when the free space on the memory card is below 1MB. Use another card if
necessary.
Make sure the memory cards are in FAT or FAT32 file formats only, not NTFS or any other file format. Reformat the
memory card if necessary to use it with the scanner.

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