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Konftel 300IPx - User Manual

Konftel 300IPx
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KONFTEL.COM
The Konftel 300IPx User Guide
ENGLISH

Table of Contents

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Summary

OmniSound Superior Audio Quality

OmniSound Audio Technology

Describes Konftel's patented OmniSound audio technology for clear, full-duplex audio.

Safety and Warnings

Device Handling Precautions

Warnings against exposing the device to water or opening its casing.

General Product Overview

General Features

Provides an overview of the Konftel 300IPx's innovative features and benefits.

Maintenance

Instructions on cleaning the Konftel 300IPx with a soft, dry cloth.

Connecting the Device

Guides on connecting and registering the conference phone.

Device Components and Indicators

LED Indicators

Explains the meaning of different LED light indicators for call status.

Keypad Operation

Keypad Functions

Details the functions of each button on the Konftel 300IPx keypad.

Writing Text with Keypad

Explains how to enter characters using the alphanumeric keypad.

Display Information

On Hook Display

Describes the display screen when the phone is not in use.

Off Hook Display

Describes the display screen when the phone is in an active call.

Line Status Indicators

Explains the meaning of different line status icons and symbols.

Menu Navigation

Line Menu

How to switch between and manage active phone lines.

Menu System

Explains how to navigate through the phone's menu system.

Navigation and Selection

Detailed guide on using arrow buttons and OK to navigate menu options.

Document Conventions

Writing Style in Instructions

Explains how menu paths and instructions are presented in the guide.

Menu Tree Overview

Visual representation of the phone's menu structure and options.

Answering and Making Calls

Answering Calls

Steps for answering an incoming call and indicators.

Answering Calls on Hold

How to answer a second call while the first is on hold.

Making Calls

Instructions for dialling numbers directly or via confirmation.

Redialling

How to redial the last number or browse the call list.

Calling from the Phone Book

How to call contacts stored in the phonebook.

VoIP Calls via Computer

Using the Konftel 300IPx with a computer for VoIP calls.

During a Call

Adjusting Speaker Volume

How to adjust the audio volume during a call.

Placing Calls on Hold

Explains how to mute the microphone and place calls on hold.

Ending Calls

How to end an active call.

Secure Connection

Information about secure data connections and how to identify them.

Making Multi-Party Calls

Adding Another Party to a Call

How to add new participants to an ongoing call.

Making Conference Group Calls

How to initiate calls to pre-defined conference groups.

Managing Phone Lines

Selecting Account When Dialling

Choosing which account to use for making new calls.

Adding a Party to a Call

Adding another participant to an ongoing call using account selection.

Switching Lines During Multi-Party Calls

How to manage multiple participants in a conference call.

Talking Privately with One Individual

Putting other call participants on hold to speak privately.

Switching to Another Caller

Switching between active calls with different participants.

Talking to Several Parties

Connecting multiple parties into a single conference call.

Talking to All Parties

Merging all active lines into one conference call.

Cutting a Line

Removing an individual line from a multi-party call.

Transferring Calls

How to transfer an ongoing call to another telephone.

Profiles and Security

Using a User Profile

How to log in and use personal user profiles for settings and contacts.

Logging Out of Profile

Steps to safely log out of a user profile.

Changing Profile Name and Password

How to modify profile names and PIN codes via the web interface.

Phonebook Management

Searching for Contacts

Methods for finding contacts in the phonebook.

Adding Contacts

Steps to add new contacts to the phonebook.

Editing Contacts

How to modify existing contact details.

Deleting Contacts

Removing individual contacts from the phonebook.

Deleting All Conference Groups

Erasing all conference groups from the phonebook.

Displaying Phonebook Status

Checking the current status and capacity of the phonebook.

External Phonebook (LDAP)

Search and Dial Contact

How to search for and call contacts from an external LDAP phonebook.

Conference Guide

Making Conference Group Calls

How to initiate calls to pre-defined conference groups.

Adding Another Party to a Call

Adding a new participant to an ongoing call.

Displaying Conference Group Participants

Viewing the members of a specific conference group.

Adding a Conference Group

Creating new conference groups with members and numbers.

Editing a Conference Group

Modifying existing conference groups, adding or removing members.

Deleting a Conference Group

Removing a specific conference group.

Deleting All Conference Groups

Erasing all conference groups.

Displaying Conference Guide Status

Checking the status and capacity of conference groups.

Call Recording

Starting a Recording

Instructions on how to begin recording a call.

Mute Function During Recording

How to mute the microphone during a call.

Hold Function During Recording

How to place a call on hold, affecting recording status.

Ending a Recording

How to stop recording a call.

Listening to Recordings

How to play back recorded calls on the device or computer.

Adjusting Playback Volume

Adjusting volume during playback of recorded calls.

Pause Playback

How to pause and resume playback of recordings.

Navigating Playback

Navigating through a recording during playback.

Stopping Playback

How to stop playback of a recording.

Editing Recording Name

Renaming recorded files.

Deleting a Recording

Removing individual recorded files.

Deleting All Recordings

Erasing all recorded files.

Adjusting Recording Indicator

Configuring the audible beep that indicates recording.

Displaying Recording Status

Checking the status of recording features and memory card capacity.

Settings Overview

Basic Settings

Configuring fundamental device settings like accounts, language, and tones.

Selecting Default Account

Choosing the primary account for calls.

Selecting Languages

Changing the display language of the phone.

Deactivating Keypad Tones

Disabling the sound made when pressing keypad buttons.

Adjusting Ring Volume

Setting the volume for incoming calls.

Adjusting Sound (Equalizer)

Adjusting the audio pitch (soft, neutral, bright).

External Equipment Settings (Aux)

Configuring auxiliary ports for headsets or PA systems.

External PA System Settings

Configuring internal microphone and speaker settings for PA systems.

Time Format

Selecting the display format for time (12-hour or 24-hour).

Resetting Device Settings

Resetting user profile settings to factory defaults.

Advanced Settings

Notes that advanced settings require administrator access.

Settings During a Call

Accessing settings like Headset, PA, Phone Book during an active call.

Turn Off Internal Speakers (Headset)

Disabling internal speakers for headset use.

Adjusting Microphone Volume (PA)

Adjusting the microphone volume when using a PA system.

Adjusting PA Calibration

Manually calibrating the duplex performance for PA systems.

System Management

Restarting Phone Programme

Restarting the phone's software application.

Restarting the Phone

Rebooting the entire conference phone.

Restore Factory Settings

Resetting the device to its original factory configuration.

Checking Status Information

Viewing status information for accounts, network, and transfer protocols.

Account 1 Status

Checking the status of the first SIP account.

Account 2 Status

Checking the status of the second SIP account.

Transfer Protocol Status

Verifying the network data transfer protocol.

Network Status

Checking network configuration details like IP address and DHCP.

NAT Traversal Status

Checking NAT traversal status for firewall compatibility.

Media Settings Status

Checking priorities for audio codecs and DTMF signalling.

Time Settings Status

Checking time server and time zone settings.

Device Information

Viewing the phone's serial number and software version.

Unite Device Management

Managing paired devices with Konftel Unite.

Disconnecting Unite Device

Disconnecting a paired device.

Deleting Unite Device

Removing information about a paired device.

Deleting All Unite Devices

Deleting all previously paired devices.

Unite Status

Checking the status of paired devices.

Using the Web Interface

Checking Network Addresses

Finding the IP address to access the web interface.

Logging into Konftel 300 IPx

Steps to log into the web interface using the network address and PIN.

Managing Phonebook via Web

Adding, changing, deleting, and importing contacts via the web interface.

Adding Contact via Web

How to add new contacts through the web interface.

Editing Contacts via Web

Modifying existing contacts via the web interface.

Deleting Contacts via Web

Removing contacts via the web interface.

Importing Contacts via Web

Importing contacts from a CSV file using the web interface.

Deleting Conference Group via Web

Removing conference groups via the web interface.

Importing Conference Groups via Web

Importing conference groups from a CSV file.

Exporting Conference Groups via Web

Exporting conference groups to a CSV file.

Managing Conference Guide via Web

Adding, editing, and deleting conference groups via the web interface.

Adding Conference Group via Web

Creating new conference groups through the web interface.

Editing Conference Group via Web

Modifying existing conference groups via the web interface.

Checking Call List via Web

Viewing incoming, outgoing, and missed calls via the web interface.

Basic Settings via Web

Configuring basic settings like PIN, language, and sound via the web interface.

Changing PIN and Profile Name

How to change PIN codes and profile names using the web interface.

Selecting Default Account via Web

Setting the default account for calls via the web interface.

Selecting Languages via Web

Changing the phone's display language via the web interface.

Changing Ring Tone Level via Web

Adjusting the ring tone volume via the web interface.

Changing Key Tone via Web

Enabling or disabling keypad tones via the web interface.

Changing Recording Indicator via Web

Configuring the recording indicator beep via the web interface.

External Equipment Settings (Aux) via Web

Configuring auxiliary ports for headsets or PA systems via the web interface.

Changing Time Format via Web

Setting the time format via the web interface.

Adjusting Sound via Web

Adjusting the sound equalizer via the web interface.

Display Text Setting via Web

Setting custom display text for the phone.

Restarting Konftel 300 IPx via Web

Restarting the phone application or the entire device via the web interface.

Unite Device Management via Web

Managing Konftel Unite pairing and devices via the web interface.

Checking Status via Web

Viewing hardware, software, and network status information.

Use with Konftel Unite

Install the Konftel Unite App

Instructions for downloading and installing the Konftel Unite app.

Pairing and Connecting Unite

Steps for pairing the Konftel 300IPx with a mobile device.

Calendar and Agenda Integration

Using the app to manage calendar bookings and conference calls.

Guided Conference Call Setup

How to connect to meetings using Konftel Unite's automation.

Manually Starting a Call via Unite

Starting calls manually via the Konftel Unite app.

During a Call with Unite

Controlling the Konftel 300IPx during a call using the app.

Konftel Unite App Settings

Configuring Konftel Unite app settings like search, notifications, and calendars.

Using with a Computer

Connecting to a Computer

Connecting the Konftel 300IPx to a computer via USB.

IP, SIP, URI, and IP Telephony

Making Calls with IP Phones

How calls are made using IP phones and associated costs.

Phone Numbers and Network Addresses

Understanding IP phone numbers and network addresses.

Technical Data

Connections

Information on network, USB, Bluetooth, and NFC connections.

Network and Communication

Details on network addressing, protocols, and audio support.

Audio Specifications

Technical details about the OmniSound technology, microphone, and speaker.

Environmental Conditions

Environmental operating conditions like temperature and humidity.

Service and Warranty

Warranty Information

Details about the two-year warranty provided.

Service Options

Information on service options after the warranty expires.

Konftel Support Contacts

Contact information for Konftel support in Europe and North America.

Konftel 300IPx Specifications

General IconGeneral
USB portYes
USB version2.0
USB connector typeMini-USB B
Ethernet LAN (RJ-45) ports1
Frequency range200 - 20000 Hz
Warranty period2 year(s)
Number of persons- person(s)
Operating temperature (T-T)5 - 40 °C
Operating relative humidity (H-H)20 - 80 %
Compatible memory cardsSD, SDHC
Input voltage100 - 240 V
Output voltage13.5 V
AC adapter output voltage14 V
Quantity per pallet72 pc(s)
Harmonized System (HS) code85258900
Quantity per master (outer) case6 pc(s)
Control typeButtons
Display typeLCD
Product typeIP conference phone
CertificationEMC: 2014/30/EU, EMC Regulations 2016, LVD: 2014/35/EU, Electrical Equipment (Safety) Regulations 2016, WEEE: 2012/19/EC, RoHS: 2011/65/EU, REACH: EC 1907/2006
Product colorBlack
Volume controlDigital
Display resolution128 x 64 pixels
Security algorithmsSRTP
Networking standardsIEEE 802.3ab, IEEE 802.3af
Sound pressure level90 dB
Recommended room sizeMedium room
Ethernet LAN data rates10, 100 Mbit/s
Ethernet interface typeFast Ethernet
Microphone pick-up range4.5 m
Microphone direction typeOmnidirectional
Cables includedAC, LAN (RJ-45), USB
Sustainability certificatesLow Voltage Directive (LVD), REACH, RoHS, WEEE
Weight and Dimensions IconWeight and Dimensions
Width240 mm
Height77 mm
Weight1000 g
Package depth300 mm
Package width270 mm
Package height150 mm
Package weight2220 g
Dimensions (WxDxH)240 x 240 x 77 mm

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