5-18. Information > Contacts
Contact information can be registered for support. This is a convenient setting for entering contact information of the
dealer or service center, for example.
6. Troubleshooting
If problems occur when using the COMMAND CENTER, investigate the following items and take the appropriate action. If
the problem persists, contact your dealer or an authorized service center.
Certificate
Information
City/Locality
Enter the city or locality where the user resides.
Example: Setagaya
Organization
Enter the organization to which the user belongs.
Example: Kyocera Mita Corporation
Organization
Unit
Enter the unit within the organization to which the user belongs.
Example: Sales
Common Name
Enter an arbitrary name to represent the printer.
Example: Sales-PRINTER
E-mail Address Enter the e-mail address. Whitespace is allowed.
Issue Date Displays the date that the certificate was issued.
Expiration Date Specifies the expiration date of the certificate.
Item
Description
Title 1 to 4 For designating the title. Enter up to 31 single-byte characters. If a field is left blank,
the next title is applied.
Title 1: Dealer; Title 2: Supplies; Title 3: Service; Title 4: Technical Support
Company Sets the company name. Enter up to 31 single-byte characters.
ccount # Sets the account number. Enter up to 31 single-byte characters.
ddress Sets the address. Enter up to 31 single-byte characters.
Website Sets the URL. Enter up to 31 single-byte characters.
Contact Sets the contact information. Enter up to 31 single-byte characters.
Phone Sets the telephone number. Enter up to 15 single-byte characters.
FAX Sets the fax number. Enter up to 15 single-byte characters.
Cellular phone Sets the mobile telephone number. Enter up to 15 single-byte characters.
E-mail Sets the e-mail address. Enter up to 31 single-byte characters.
Problem
Check point
Action
Cannot access the
COMMAND CENTER
Is the network cable
connected correctly?
Connect the network cable correctly.
Is the IP address of the IB-23
entered correctly?
Enter the correct IP address. Ask the network administrator
to verify that the IB-23 is configured with the correct IP
address.
re the web browser settings
correct?
If the web browser connects via a proxy server, check the
proxy settings. For details, see the web browser Help.
Has the administrator set up
an IP Filter function?
ccess the COMMAND CENTER from an approved IP
address.
Is the web browser version
supported by the COMMAND
Use a web browser verified to work with the COMMAND
CENTER.
18/19 ページUsing a Web Browser to Manage the IB-23
2006/05/26file://F:\USERMAN\EXPORT\Option\IB-23\P6以降用完了分\ｈｔｍｌ\English\card_homepag...
To Next Page
Loading...
