10-29
Troubleshooting > Troubleshooting
Color printing trouble
When the following color printing trouble occurs, implement appropriate procedures.
Symptom Checkpoints Corrective Actions
Reference 
Page
Skewed-color printout. ― Run [
Calibration
]. page 10-50
― Run [
Color Registration
]. page 10-43
Colors appear different than 
you anticipated.
Did you choose appropriate image 
quality for the original?
Select appropriate image quality. page 6-24
Have you loaded color copy paper into 
the paper tray?
Load color copy paper into the paper 
tray.
―
― Run [
Calibration
]. page 10-50
― Run [
Tone Curve Adjustment
]. page 10-48
―
When making copies
Adjust the color balance.
page 6-26
―
When printing from a computer
Adjust the color using the printer driver.
―
Perform Tone Curve 
Adjustment in the System 
Menu. is displayed.
Over long periods of use, the effects of 
the ambient temperature and humidity 
can cause color output hues to vary 
slightly.
Run [
Tone Curve Adjustment
] page 10-48
The color toner is empty. Do you want to continue printing in black 
and white?
If the black toner is remained, the 
machine continues printing in black and 
white by selecting [
Print in Black and 
White
] of [
Color Toner Empty Action
].
page 8-16