Kyocera TASKalfa 6003i

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Troubleshooting > Clearing a Staple Jam

Return the conveyor guide (D1) to the original position.

Remove the Staple Cartridge Holder.

Remove the jammed staple.

Install the Staple Cartridge Holder.

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Table of Contents3
Overview13
Machine Features14
Color and Image Quality Functions20
Basic Color Modes20
Adjusting Image Quality and Color21
Guides Provided with the Machine22
About the Operation Guide (this Guide)24
Structure of the Guide24
Conventions Used in this Guide25
Menu Map28
Legal and Safety Information51
Notice52
Safety Conventions in this Guide52
Environment53
Precautions for Use54
Laser Safety (Europe)55
Safety of Laser Beam (Usa)56
Safety Instructions Regarding the Disconnection of Power57
Compliance and Conformity57
Radio Tag Technology58
Other Precautions (for Users in California, the United States)58
Legal Restriction on Copying/Scanning58
En Iso 777958
Ek1-Itb 200058
Wireless Connection (Mexico Only)58
Security Precautions When Using Wireless LAN (if Equipped)58
Limited Use of this Product (if Equipped)59
Legal Information60
Energy Saving Control Function66
Automatic 2-Sided Print Function66
Resource Saving - Paper66
Environmental Benefits of "Power Management66
Energy Star (ENERGY STAR®) Program66
Installing and Setting up the Machine67
Part Names (Machine Exterior)68
Part Names (Connectors/Interior)70
Part Names (with Optional Equipments Attached)71
Connecting the Machine and Other Devices72
Connecting Cables73
Connecting LAN Cable73
Connecting USB Cable74
Connecting the Power Cable74
Power On/Off75
Power on75
Power off75
Using the Operation Panel76
Operation Panel Keys76
Adjusting the Operation Panel Angle76
Touch Panel77
Using the Touch Panel77
Home Screen78
Assigning Functions to Function Keys82
Display for Device Information84
Display Setting Screen84
Functions Key85
Using the Screen85
Display of Keys that Cannot be Set86
Original Preview86
Entering Numbers89
Using the Enter Key90
Using the Quick No. Search Key90
Help Screen91
Accessibility Functions (Magnifying the View)92
Login/Logout93
Login93
Logout94
Default Settings of the Machine95
Setting Date and Time95
Network Setup96
Configuring the Wired Network96
Configuring the Wireless Network98
Setting Wi-Fi Direct102
Configuring NFC104
Motion Sensor105
Energy Saver Function106
Low Power Mode106
Sleep107
Auto Sleep107
Sleep Rules (Models for Europe)107
Sleep Level (Energy Saver) (Models Except for Europe)108
Energy Saver Recovery Level108
Weekly Timer Settings108
Power off Timer (Models for Europe)108
Quick Setup Wizard109
Installing Software112
Software on DVD (Windows)112
Installing Software in Windows113
Uninstalling the Software119
Installing Software in Mac Computer120
Setting TWAIN Driver122
Setting WIA Driver124
Checking the Counter125
Additional Preparations for the Administrator126
Sending Documents to a PC126
Strengthening the Security126
Command Center RX128
Accessing Command Center RX129
Changing Security Settings130
Changing Device Information131
E-Mail Settings132
Registering Destinations135
Creating a New Custom Box136
Printing a Document Stored in a Custom Box137
Transferring Data from Our Other Products138
Migrating the Address Book138
Preparation before Use144
Loading Paper145
Precaution for Loading Paper145
Selecting the Paper Feeder Units146
Loading in Cassette 1147
Loading in Cassette 2150
Loading Envelopes or Cardstock in the Cassettes153
Loading in the Large Capacity Feeder157
Loading in the Side Feeder159
Precautions for Outputting Paper161
Paper Stopper161
Envelope Stack Guide161
Stack Level Adjuster162
Folding Unit (for 4,000-Sheet Finisher)163
Folding Unit (for 100-Sheet Staple Finisher)164
Preparation for Sending a Document to a Shared Folder in a PC165
Making a Note of the Computer Name and Full Computer Name165
Making a Note of the User Name and Domain Name165
Creating a Shared Folder, Making a Note of a Shared Folder167
Configuring Windows Firewall170
Scan to Folder Setup Tool for SMB174
Registering Destinations in the Address Book178
Adding a Destination (Address Book)178
Adding a Destination on One Touch Key (One Touch Key)185
Printing from PC187
Printer Driver Properties Screen188
Displaying the Printer Driver Help189
Changing the Default Printer Driver Settings (Windows 8.1)189
Printing from PC190
Printing on Standard Sized Paper190
Printing on Non-Standard Sized Paper192
Banner Printing195
Canceling Printing from a Computer201
Printing from the Handheld Device202
Printing by Airprint202
Printing by Google Cloud Print202
Printing by Mopria202
Printing with Wi-Fi Direct202
Printing with NFC203
Printing Data Saved in the Printer204
Specifying the Job Box from a Computer and Storing the Job204
Printing Documents from Private Print Box205
Deleting the Documents Stored in the Private Print Box205
Printing Document from Stored Job Box206
Deleting the Documents Stored in the Stored Job Box206
Printing Document from Quick Copy Box207
Deleting the Documents Stored in the Quick Copy Box207
Printing Document from Proof and Hold Box208
Deleting the Documents Stored in the Proof and Hold Box208
Monitoring the Printer Status (Status Monitor)209
Accessing the Status Monitor209
Exiting the Status Monitor209
Quick View State209
Printing Progress Tab210
Paper Tray Status Tab210
Toner Status Tab210
Alert Tab211
Status Monitor Context Menu211
Status Monitor Notification Settings212
Operation on the Machine213
Loading Originals214
Placing Originals on the Platen214
Loading Originals in the Document Processor216
Loading Paper in the Multipurpose Tray218
Program222
Registering Programs223
Recalling Programs223
Editing Programs224
Deleting Programs224
Application225
Installing Applications225
Activating Applications226
Deactivating Applications227
Uninstalling Applications227
Registering Shortcuts (Copy, Send, and Document Box Settings)228
Adding Shortcuts228
Editing Shortcuts229
Deleting Shortcuts229
Copying230
Basic Operation230
Proof Copy232
Interrupt Copy233
Canceling Jobs233
Frequently-Used Sending Method234
Sending Document Via E-Mail235
Configuring Settings before Sending235
Sending Scanned Document Via E-Mail235
Sending Document to Desired Shared Folder on a Computer (Scan to PC)236
Configuring Settings before Sending236
Sending Document to Desired Shared Folder on a Computer236
Sending Document to Folder on an FTP Server (Scan to FTP)239
Configuring Settings before Sending239
Sending Document to Folder on an FTP Server239
Scanning Using TWAIN or WIA241
Configuring Settings before Sending241
Scanning Document Using Application241
Scanning Document Stored in a Custom Box242
Configuring Settings before Sending242
Scanning Document Stored in a Box242
Useful Sending Method243
WSD Scan244
Installing the Driver244
Executing WSD Scan245
DSM Scan247
Configuring Settings before Sending247
Executing DSM Scan247
Scanning with File Management Utility249
Configuring Settings before Sending249
Using FMU Connection to Scan an Original249
Sending to Different Types of Destinations (Multi Sending)250
Send to Me (E-Mail)251
Configuring Settings before Sending251
Sending a Document to the Mail Address of the Logged in User251
Using a FAX Server to Send (FAX Server Send)252
Canceling Sending Jobs254
Handling Destination255
Specifying Destination255
Choosing from the Address Book255
Choosing from the One Touch Key257
Choosing from the Speed Dial257
Choosing from the Destination History258
Checking and Editing Destinations259
Confirmation Screen of Destinations260
Recall261
How to Use the FAX Function262
Using Document Boxes263
What Is Custom Box263
What Is Job Box263
What Is USB Drive Box264
Fax Box264
Basic Operation for Document Box264
Creating a New Custom Box268
Editing Custom Box269
Deleting Custom Box270
Storing Documents to a Custom Box270
Printing Documents in Custom Box271
Saving Scanned Documents to a Custom Box272
Sending Documents in Custom Box272
Sending Documents in Custom Box to E-Mail Address of Logged in User273
Sending Documents in Custom Box to E- Mail Address of Logged in User273
Moving Documents in Custom Box275
Copying Documents in Custom Box into Other Boxes275
Copying Documents in Custom Box to USB Drive276
Joining Documents in Custom Box276
Deleting Documents in Custom Box277
Job Box278
Outputting Repeat Copy Jobs278
Form for Form Overlay278
Operating Using Removable USB Drive280
Printing Documents Stored in Removable USB Drive280
Saving Documents to USB Drive (Scan to USB)282
Check the USB Drive Information283
Removing USB Drive283
Using the Internet Browser284
Launching and Exiting the Browser284
Using the Browser Screen285
Manual Staple286
Using Various Functions288
Functions Available on the Machine289
About Functions Available on the Machine289
How to Select Functions289
Copy289
Send292
Custom Box (Store File, Printing, Send)295
USB Drive (Store File, Printing Documents)301
Functions304
Original Size305
Paper Selection306
Mixed Size Originals308
Original Orientation311
Fold312
Collate/Offset313
Staple/Punch314
Paper Output318
ID Card Copy319
Density319
Original Image320
Ecoprint321
Color Selection322
Sharpness323
Contrast323
Background Density Adj. (Background Density Adjustment)324
Prevent Bleed-Thru324
Erase Colors324
Zoom325
Combine328
Margin/Centering, Margin, Centering330
Border Erase, Border Erase/Full Scan331
Booklet333
Duplex336
Cover339
Form Overlay340
Erase Shadowed Areas341
Insert Sheets/Chapters344
Memo Page345
Image Repeat347
Text Stamp348
Bates Stamp351
Continuous Scan354
Auto Image Rotation354
Negative Image355
Mirror Image355
Job Finish Notice355
File Name Entry356
Priority Override356
Repeat Copy357
DP Read Action358
Skip Blank Page358
2-Sided/Book Original, Book Original359
Sending Size360
File Format361
File Separation366
Scan Resolution366
E-Mail Subject/Body367
Send and Print367
Send and Store367
FTP Encrypted TX368
File Size Confirmation368
Delete after Printed368
Delete after Transmitted368
Storing Size369
Long Original369
Encrypted PDF Password370
JPEG/TIFF Print370
XPS Fit to Page370
Status/Job Cancel371
Checking Job Status372
Details of the Status Screens373
Checking Detailed Information of Jobs378
Checking Job History379
Checking the Detailed Information of Histories380
Sending the Log History380
Job Operation381
Pause and Resumption of Jobs381
Canceling of Jobs381
Priority Override for Waiting Jobs381
Reordering Print Jobs382
Device/Communication383
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)384
Operation Method386
System Menu386
System Menu Settings388
Counter391
Cassette/Mp Tray Settings391
Common Settings394
Home418
Copy419
Send420
Document Box/Usb Drive425
Fax426
Printer426
Report429
System/Network435
Edit Destination459
User Login/Job Accounting460
User Property460
Date/Timer/Energy Saver460
Adjustment/Maintenance464
Internet467
Application467
User Authentication and Accounting (User Login, Job Accounting)468
Overview of User Login Administration469
Managing the Job Account from PC469
Managing the Users to Use TWAIN for Scanning469
Managing the Users to Use WIA for Scanning469
Managing the Users to Send Faxes from a PC469
Enabling User Login Administration470
Setting User Login Administration472
Authentication Security472
Adding a User (Local User List)475
Changing User Properties478
User Login Administration for Printing481
Managing the Users to Scan Using TWAIN482
Managing the Users to Scan Using WIA483
Managing the Users that Send Faxes from a PC484
Local Authorization485
Group Authorization Settings486
Guest Authorization Set489
Obtain NW User Property492
Simple Login Settings494
ID Card Settings497
PIN Code Authorization498
Using User Login Administration499
Login/Logout499
Overview of Job Accounting500
To Manage the Number of Sheets Used on Jobs Printed from a PC500
Managing the Scan Job Account by Using TWAIN500
Managing the Scan Job Account by Using WIA500
Managing the FAX Job Transmitted from a PC500
Enabling Job Accounting501
Job Accounting Access502
Job Accounting (Local)503
Adding an Account503
Restricting the Use of the Machine504
Editing an Account505
Deleting an Account506
Job Accounting for Printing507
Job Accounting for Scan Using TWAIN508
Job Accounting for Scan Using WIA509
Job Accounting for the FAX Transmitted from a Computer510
Configuring Job Accounting511
Default Setting511
Counting the Number of Pages Printed513
Print Accounting Report515
Using Job Accounting516
Login/Logout516
Apply Limit517
Copy/Printer Count518
Unknown User Settings519
Unknown ID Job519
Registering Information for a User Whose ID Is Unknown520
10 Troubleshooting521
Regular Maintenance522
Cleaning522
Cleaning Glass Platen522
Cleaning Inside of the Document Processor522
Cleaning Slit Glass523
Toner Container Replacement524
Replace the Waste Toner Box527
Loading Paper529
Replacing Staples (Inner Finisher)530
Replacing Staples (1,000-Sheet Finisher)532
Replacing Staples (4,000-Sheet Finisher)533
Replacing Staples (100-Sheet Staple Finisher)535
Replacing Staples (Folding Unit)536
Disposing of the Staple Waste538
Disposing of the Punch Waste540
Troubleshooting546
Solving Malfunctions546
Machine Operation Trouble546
Printed Image Trouble551
Remote Operation554
Responding to Messages556
Adjustment/Maintenance574
Overview of Adjustment/Maintenance574
Tone Curve Adjustment574
Drum Refresh576
Calibration576
Laser Scanner Cleaning576
Developer Refresh577
Clearing Paper Jams578
Jam Location Indicators578
Remove any Jammed Paper in Cassette 1580
Remove any Jammed Paper in Cassette 2583
Remove any Jammed Paper in Cassette 1588
Remove any Jammed Paper in Cassette 3588
(1,500-Sheet×2)588
Remove any Jammed Paper in Cassette589
Remove any Jammed Paper in Cassette 2590
(1,500-Sheet×2)590
Remove any Jammed Paper in Cassette 5 (Side Feeder)593
Remove any Jammed Paper in the Multipurpose Tray595
Remove any Jammed Paper in Right Cover 1601
Remove any Jammed Paper in Right601
Remove any Jammed Paper in Right602
Remove any Jammed Paper in the Bridge Unit603
Remove any Jammed Paper in the Mailbox604
Remove any Jammed Paper in the Inner Finisher605
Remove any Jammed Paper in the Document Processor (Reverse Automatic)606
Remove any Jammed Paper in the Document Processor (Dual Scan)608
Remove any Jammed Paper in the 1,000-Sheet Finisher609
Remove any Jammed Paper in the 1,000- Sheet Finisher609
Remove any Jammed Paper in the 4,000-Sheet Finisher/100-Sheet Staple Finisher (Inner)612
Remove any Jammed Paper in the 4,000- Sheet Finisher/100-Sheet Staple Finisher (Inner)612
Remove any Jammed Paper in the 4,000-Sheet Finisher/100-Sheet Staple Finisher (Tray A)613
Remove any Jammed Paper in the 4,000- Sheet Finisher/100-Sheet Staple Finisher (Tray A)613
Remove any Jammed Paper in the 4,000-Sheet Finisher/100-Sheet Staple Finisher (Tray B)617
Remove any Jammed Paper in the 4,000- Sheet Finisher/100-Sheet Staple Finisher (Tray B)617
Remove any Jammed Paper in the Folding Unit (4,000-Sheet Finisher)620
Remove any Jammed Paper in the Folding Tray (4,000-Sheet Finisher)625
Remove any Jammed Paper in the Folding Unit (100-Sheet Staple Finisher)629
Remove any Jammed Paper in the Folding Tray (100-Sheet Staple Finisher)635
Clearing a Staple Jam639
Clearing a Staple Jam of the Inner Finisher639
Clearing a Staple Jam of the 1,000-Sheet Finisher641
Clearing a Staple Jam of the 4,000-Sheet Finisher644
Clearing a Staple Jam of the 100-Sheet Staple Finisher646
Clearing a Staple Jam of the Folding Unit (4,000-Sheet Finisher)649
Clearing a Staple Jam of the Folding Unit (100-Sheet Staple Finisher)653
11 Appendix658
Optional Equipment659
Overview of Optional Equipment659
Applications665
Starting Application Use665
Checking Details of Application666
Character Entry Method667
Entry Screens667
Entering Characters669
Paper670
Basic Paper Specifications670
Choosing the Appropriate Paper671
Special Paper673
Specifications677
Machine677
Copy Functions679
Printer Functions680
Scanner Functions681
Document Processor681
Paper Feeder (500-Sheet×2)682
Large Capacity Feeder (1,500-Sheet×2)682
Side Feeder (3,000-Sheet)682
Inner Finisher683
Punch Unit (for Inner Finisher)683
1,000-Sheet Finisher684
4,000-Sheet Finisher685
100-Sheet Staple Finisher686
Punch Unit (for 1,000-Sheet/4,000-Sheet/100-Sheet Staple Finisher)686
Mailbox (for 4,000-Sheet Finisher)687
Folding Unit (for 4,000-Sheet Finisher)687
Folding Unit (for 100-Sheet Staple Finisher)688
Job Separator Tray689
Banner Tray689
Glossary690
Index695

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