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lancer 500 Series - User Manual

lancer 500 Series
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INSTALLATION AND SERVICE MANUAL
FOR
COUNTER ELECTRIC DISPENSER
LANCER SERIES 500
REV: 04/20/00
P.N. 28–0449
This manual is an initial issue
FAX ENGINEERING: 210-310-7096
"Lancer" is the registered trademark of Lancer Copyright — 2000 by Lancer, all rights reserved.
SPECIFICATIONS
DIMENSION
Width 10 3/8 inches (264 mm)
Depth 25 1/4 inches (641 mm)
Height (without legs) 22 15/16 inches (583 mm)
WEIGHT
Shipping 108 pounds (49.0 kg)
Empty 89 pounds (40.4 kg)
Operating 125 pounds (55.4 kg)
WATER REQUIREMENTS
CAUTION
IF WATER SOURCE EXCEEDS 60 PSIG (4.22 KG/CM
2
), A RECOMMENDED WATER REGULATOR
ASSEMBLY (PN 18-0253) MUST BE USED TO LIMIT WATER PRESSURE TO 60 PSIG (4.22 KG/CM
2
).
FAILURE TO USE REGULATOR WILL RESULT IN IMPROPER PERFORMANCE OF DISPENSER.
Minimum flowing pressure of 35 PSIG (2.46 kg/cm
2
, 2.41 BAR)
Maximum static pressure of 60 PSIG (4.22 kg/cm
2
, 4.14 BAR)
CARBON DIOXIDE (CO
2) REQUIREMENTS
Minimum pressure of 70 PSIG (4.92 kg/cm
2
, 4.83 BAR)
Maximum pressure of 80 PSIG (5.62 kg/cm
2
, 5.52 BAR)
ICE BANK WEIGHT 16 pounds (17.26 kg)
WATER BATH CAPACITY 5.1 gallons (19.3 liters)
COMPRESSOR ¼ HP Tecumseh, 115V/60Hz
AGITATOR MOTOR 15W, 115V
CONDENSER FAN MOTOR 9W, 115V
ICE BANK CONTROL Lancer Electronic Ice Bank Control
TRANSFORMER Basler, 115V (Primary)/24V (Secondary)
Optional 230V/50Hz and 240V/60Hz systems available.
DRINK CAPACITY
57 – 12 ounce drinks under 40°F (4.4°C) at four (4) drinks per minute with 75°F (23.9°C) ambient, inlet
water, and inlet syrup.
Please refer to the Lancer web
site (www.lancercorp.com)
for information relating to
Lancer Installation and
Service Manuals, Instruction
Sheets, Technical Bulletins,
Service Bulletins, etc.
6655 LANCER BLVD. • SAN ANTONIO, TEXAS 78219 USA • (210) 310-7000
FAX SALES
• NORTH AMERICA – 210-310-7245 • INTERNATIONAL SALES – 210-310-7242 • CUSTOMER SERVICE – 210-310-7242 •
• LATIN AMERICA – 210-310-7245 • EUROPE – 32-2-755-2399 • PACIFIC – 61-8-8268-1978 •

Questions and Answers

  • A
    amywadeSep 10, 2025
    What to do if the valve won't shut off on my lancer 500 Dispenser?
    • G
      gomezjasmineSep 10, 2025
      If the valve on your Lancer Dispenser will not shut off, the cup lever may be sticking or binding, which needs to be corrected or replaced. Another potential cause is a switch that is not actuating freely, so check the switch for free actuation. Finally, the solenoid armature may not be returning to the bottom position, requiring replacement of the defective armature or spring.
  • C
    christina71Aug 22, 2025
    What to do if no product is dispensed from my Lancer Dispenser?
    • T
      Toni ZamoraAug 23, 2025
      If no product is being dispensed from your Lancer Dispenser, ensure that the water and syrup shutoffs on the mounting block are fully open. For electric valves, check that the key switch is in the ON position and that the cup lever arm or ID panel actuator is properly actuating the switch. Also, verify that electric current is reaching the valve and check the solenoid coil and switch, replacing if necessary. Finally, check for adequate water or syrup supply by removing the valve from the mounting block and slightly opening the shutoffs to check the flow. If there is no flow, inspect the dispenser for freeze-up or other supply problems.
  • K
    Kimberly CarterAug 25, 2025
    Why is my Lancer Dispenser dispensing warm drinks?
    • K
      Kyle SchmidtAug 25, 2025
      If your Lancer Dispenser is dispensing warm drinks, several factors could be the cause. Check for restricted airflow around the unit and remove any obstructions. Ensure the dispenser is connected to a cold water supply, not a hot one. Other potential causes include a refrigeration system malfunction, refrigerant leak, a non-functioning condenser fan motor, or a dirty condenser. If the dispenser's capacity is being exceeded, consider adding a pre-chiller.
  • J
    Jessica MortonAug 26, 2025
    How to fix insufficient water flow in my lancer 500 Dispenser?
    • C
      Christopher ReedAug 27, 2025
      If you're experiencing insufficient water flow from your Lancer Dispenser, first verify that the incoming supply water pressure is a minimum of 35 PSI (2.4 bar). Make sure the shutoff on the mounting block is fully open. Also, check for any foreign debris in the water flow control; remove the water flow control from the upper body and clean out any foreign material to ensure smooth, free spool movement.
  • J
    Jessica SmithAug 27, 2025
    How to resolve insufficient syrup flow in my lancer 500?
    • A
      Aaron RodriguezAug 27, 2025
      To address insufficient syrup flow in your Lancer Dispenser, start by adjusting the CO2 pressure to 80 PSI (5.5 bar), with a minimum of 70 PSI (4.8 bar), for the BIB pumps. Next, ensure the shutoff on the mounting block is fully open. Finally, inspect the syrup flow control for any foreign debris; remove the syrup flow control from the upper body and clean out any foreign material to ensure smooth, free spool movement.
  • G
    grahamtannerAug 29, 2025
    Why does the compressor on my lancer 500 shut off on overload?
    • M
      Megan AndersonAug 29, 2025
      If the compressor in your Lancer Dispenser starts and runs briefly before shutting off on overload, the following could be the cause: * Dirty condenser: Clean the condenser. * Insufficient or blocked air flow: Remove obstructions and ensure minimum clearances of 15 inches (380 mm) over the top. * Inadequate voltage: Measure voltage across the common and run terminal on the compressor, ensuring it doesn't drop below 90% of the rated voltage. * Incorrect wiring: Refer to the wiring diagram and correct any errors. * Defective condenser fan motor: Replace the condenser fan motor. * Refrigerant leak: Repair and recharge the system. * Compressor malfunction: Replace the compressor.
  • A
    Andrew StevensSep 18, 2025
    Why won't the compressor and fan start on my Lancer EIBC USA Dispenser?
    • J
      Joel RileySep 18, 2025
      If the compressor and condenser fan motor will not start after a five-minute power-off delay on your Lancer EIBC (USA Only) dispenser, check the Power Indicator Lamp and the wiring according to the Wiring Diagram to ensure proper wiring. Also, check the probe connection at the PCB to ensure it's plugged in. Damaged electronics could also be the cause, requiring replacement of the Control.
  • C
    Courtney SanchezSep 12, 2025
    How to fix water leakage around the nozzle on a lancer 500 Dispenser?
    • J
      Jose RobbinsSep 12, 2025
      Water leakage around the nozzle of your Lancer Dispenser is likely due to a damaged or improperly installed o-ring above the diffuser. If the o-ring is damaged, replace it. If it's improperly installed, adjust its position.
  • T
    triveraSep 8, 2025
    Why does the compressor on my lancer 500 start but then stops quickly?
    • F
      fcurrySep 8, 2025
      If the compressor in your Lancer Dispenser starts but does not switch off the start winding (running for only a few seconds before the internal overload switches it off), check for inadequate voltage by measuring the voltage across the common and run terminal on the compressor. Also, incorrect wiring could be the cause; refer to the wiring diagram and correct it. A malfunctioning starting relay may also be the issue, requiring replacement with the correct relay.
  • K
    Kathleen LarsenSep 5, 2025
    Why does the compressor in my lancer 500 Dispenser run continuously and freeze up?
    • L
      Luis GrossSep 5, 2025
      If the compressor in your Lancer Dispenser starts and runs continuously until it freezes up and will not cut off, this may be due to ice bank control failure, which requires replacement. Check the wiring against the wiring diagram and correct any discrepancies. A shorted probe could also be the cause; inspect the probe for foreign material or damage.

Summary

1. INSTALLATION

1.1 RECEIVING

Procedures for inspecting the unit upon arrival from the carrier.

1.2 UNPACKING

Steps for safely removing the unit from its packaging and preparing it.

1.3 INSTALLATION

Guidelines for placing and securing the dispenser on a suitable surface.

1.4 CONNECTING TO ELECTRICAL POWER

Instructions for safely connecting the unit to a grounded electrical outlet.

1.5 CONNECTING SUPPLY LINES TO SOURCES

Steps to connect water and product lines to the dispenser.

2. SCHEDULED MAINTENANCE

2.1 DAILY

Daily cleaning and inspection tasks for the dispenser's valves and exterior.

2.2 WEEKLY

Weekly maintenance, including product tasting and water bath checks.

2.3 MONTHLY

Monthly tasks such as cleaning the condenser unit.

2.4 EVERY SIX MONTHS

Comprehensive cleaning and sanitization procedures performed every six months.

2.5 YEARLY

Annual maintenance tasks, including cleaning internal components and exterior.

3. DISPENSER CLEANING AND SANITIZING

3.1 AMBIENT PROCESS

Detailed steps for cleaning and sanitizing the dispenser using the ambient process.

3.2 VALVES

Specific instructions for cleaning and sanitizing the dispenser valves.

4. TROUBLESHOOTING

4.1 Water leakage around nozzle

Identifies causes and remedies for water leaks near the dispenser nozzle.

4.2 Leakage between upper and lower valve bodies

Addresses leaks occurring between the upper and lower sections of valve bodies.

4.3 Miscellaneous leakage

Solutions for various types of leaks not covered by specific categories.

4.4 Insufficient water flow

Diagnoses and resolves issues related to low water flow to the dispenser.

4.5 Insufficient syrup flow

Troubleshooting steps for inadequate syrup delivery to the dispenser.

4.6 Erratic ratio

Solutions for inconsistent water-to-syrup mixing ratios.

4.7 No product dispensed

Identifies reasons why the dispenser is not dispensing any product.

4.8 Water only dispensed; no syrup; or syrup only dispensed, no water

Troubleshoots dispensing issues involving missing water or syrup components.

4.9 Valve will not shut off

Remedies for dispenser valves that fail to close properly after dispensing.

4.10 Excessive foaming

Addresses causes and solutions for excessive foam during dispensing.

4.11 Compressor does not start (no hum), but condenser fan motor runs

Diagnoses why the compressor fails to start while the fan operates.

4.12 Compressor starts and continues to run until freeze up and will not cut off

Solves issues where the compressor runs continuously without shutting off.

4.13 Compressor does not start but hums

Troubleshooting for a compressor that hums but does not start.

4.15 Compressor starts and runs a short time but shuts off on overload

Remedies for a compressor that shuts off prematurely due to overload.

4.18 Warm drinks

Diagnoses and resolves issues causing dispensed drinks to be warm.

5. ILLUSTRATIONS, PARTS LISTINGS, AND WIRING DIAGRAMS

5.3 CABINET ASSEMBLY

Exploded view and parts list for the dispenser's cabinet structure.

5.4 COMPRESSOR DECK ASSEMBLY

Exploded view and parts list for the compressor deck assembly.

lancer 500 Series Specifications

General IconGeneral
Brandlancer
Model500 Series
CategoryDispenser
LanguageEnglish

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