LAVAZZA CLASSY PLUS - TROUBLESHOOTING; Power and Response Issues; Heating Time Issues

20
EN
TROUBLESHOOTING
Problem Possible causes Solution
Machine does not turn on.
On/Stand-by warning lamp OFF.
» The machine is not connected
to the power source.
» The machine is connected to a
faulty power cord.
» Power supply not available in
the household mains.
» Connected the machine to the
power source.
» Connected the machine directly
to the power source.
» Connect another device to
check the availability of the
power supply.
 IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE.
The machine will not switch on
after the “On/Stand-by” button
is pressed.
» The touch interface fails to
respond.
» Wrong simultaneous press of
two buttons.
» Verify that the interface surface
and the user’s hands are clean
and dry.
» Wait a few seconds, then press
the “On / Stand-by” button
only.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
Excessive heating time
(i.e. more than 40 seconds).
» The machine is stored at low
temperatures
(e.g. in a cellar or garage).
» Keep the machine in a suitable
place over at least 1 hour.
Then, plug the machine into the
mains socket and try to switch
it on.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
O
O
20
E
N
T
ROUBLESHOOTI
NG
P
roble
m
P
ossible causes
S
oluti
on
M
ac
hin
e
does
n
ot
tu
rn
o
n
.
On/Stand-b
y
warnin
g
la
mp
OFF.
»
Th
e
m
ac
hin
e
i
s
n
ot
co
nn
ected
t
o t
h
e
p
ower sourc
e.
»


Th
e
ma
ch
in
e
is
c
on
ne
ct
ed
t
o
a
fault
y
p
ower cord.
»

P
ower su
pp
l
y
not available in
th
e
h
ouse
h
o
ld
main
s.
»

C
onnected the machine to the
p
ower source.
»


C
onnected the machine directly
to t
h
e
p
ower source
.
»

C
onnect another device to
c
heck the availabilit
y
of the
p
ower su
pply.

I
F THE PROBLEM CA
NN
OT
B
E SOLVED
,
CONTACT
TH
E
LA
VA
ZZ
A
CU
ST
OM
ER
SERVICE
.
Th
e mac
h
ine wi
ll
not switc
h
on
after the
“
On/Stand-by” butto
n
is presse
d.
»
The touch interface fails to
r
espon
d.
»

Wrong simultaneous press o
f
t
wo
b
uttons
.
»

V
erif
y
that the interface surface
and the user
’
s hands are clean
an
d
d
ry.
»

W
ait a few seconds, then
p
ress
the “On
/
Stand-b
y
”
b
utton
o
n
ly.
I
F THE PROBLEM CA
NN
OT
B
E SOLVED, CO
N
TACT
THE LAVAZZA
C
U
S
T
O
MER
S
ERVI
CE
E
xcessive
h
eatin
g
time
(
i.e. more than 40 seconds
)
.
»

Th
e mac
h
ine is store
d
at
l
ow
t
empera
t
ure
s
(
e.
g.
in a cellar or
ga
ra
ge
).
»

K
ee
p
t
h
e mac
h
ine in a suita
bl
e
pl
ace over at
l
east 1
h
our
.
Th
en, p
l
ug t
h
e mac
h
ine into t
h
e
m
ains soc
k
et an
d
tr
y
to switc
h
it
o
n
.
IF THE PROBLEM CANNOT
B
E SOLVED, CONTACT
THE LAVAZZA
C
U
S
T
O
MER
S
ERVI
CE
O
O
O