21
EN
Problem Possible causes Solution
Machine noisy. » The machine does not test on a
flat, stable surface.
» The power supply cable has
been positioned incorrectly.
» Movable parts not fitted
properly.
»No water in the tank.
»Capsule not present.
» Check the surface.
» Check the correct position of
the cable in the base of the
machine.
»Fit the movable parts properly.
» Top up the tank with fresh
drinking water.
» Insert a Lavazza Blue or Expert
capsule or a compatible one.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
Unit ready for use but failing to
acknowledge the button press.
» Wrong button press/activation.
» Used capsule collection tray not
fitted.
» Press one of the illuminated
buttons with your fingertip, then
check for the acoustic signal
(if activated) and the proper
blinking of the selected icon.
» Check the correct insertion of
the tray, with the resulting alarm
warning lamp switch-off.
Check for correct supplying.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
The lever remains closed after
the supply.
» Used capsule tray full. » Empty the tray and try to open
the lever.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
TROUBLESHOOTING
E
roble
ossible causes
olutio
achine nois
Th
m
hin
n
n
lat, stable surface
e
ower su
ca
e
as
een
ositione
incorrect
.
Movable
arts not fitted
ro
er
.
o water in the tank
Ca
sule not
resent.
heck the surface
Check the correct
osition of
he cable in the base of t
it t
e mova
e
arts
ro
er
.
To
u
the tank with fresh
rin
in
water.
Lavazza
lue or Ex
er
ca
su
e or a com
ati
e one
IF THE PROBLEM CANNOT
E SOLVE
CONTACT
THE LAVAZZA
U
T
MER
ERVI
Unit rea
for use but faili
to
ac
now
e
e t
e
utton press
Wron
button
ress
ctivation
se
capsu
e co
ection tray not
i
Pr
n
f
h
ill
min
uttons with your fin
ertip, then
check
or the acoustic s
nal
if activated
and the proper
linki
o
the selected icon.
heck the correct insertion o
e tray, wit
t
e resu
tin
a
arm
arnin
lamp switch-o
.
heck for correct supplyin
IF THE PROBLEM CANNOT
E SOLVED, CO
TACT
THE LAVAZZA
U
T
MER
ERVI
The le
er remains closed aft
t
e su
.
Used ca
sule tra
full
m
t
t
e tra
an
tr
to o
en
e
e
e
IF THE PROBLEM CANNOT
E SOLVED, CO
TACT
THE LAVAZZA CUSTOMER
ERVI
ROUBLESHOOTI