LAVAZZA CLASSY PLUS - Supply and Leakage Problems

22
EN
Problem Possible causes Solution
Failure to supply (the machine
is switched on, yet it supplies no
coffee or water).
»No water in the tank.
» Tank not inserted correctly.
» Capsule loading lever lifted or
not lowered correctly.
» No water flow in the hydraulic
circuit (no activation).
» Capsule not compatible.
» Presence of limescale.
» Top the tank up with drinking
fresh water, then check for
correct supplying.
» Correctly fit the tank in, then
check for correct supplying.
» Lower the capsule loading lever
up to the stop, then check for
correct supplying.
» Disconnect the power cord,
wait 10 seconds, then connect
the power cord again.
Switch the machine on and wait
for the heating cycle to be over.
Check for correct supplying
(the machine will automatically
make attempts at filling the
hydraulic circuit).
» Try again by using another
capsule from a different
package.
» Carry out the descaling
procedure by means of the
Lavazza descaling product.
  IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
Water leaks in the coffee
machine.
» Tank damaged.
» Used capsule drawer filled.
» Capsule stuck.
» Capsule not compatible.
» Check for leaks in the tank, by
keeping it separate from the
machine.
» Empty the used capsule drawer.
» Open and close the lever to
drop the capsule. Remove and
empty the capsule collection
tray.
» Use suitable capsules
(i.e. Lavazza Blue or Expert
capsules) or any other
compatible capsule.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
TROUBLESHOOTING
22
E
N
P
roble
m
P
ossible cause
s
S
oluti
on
Failure to supply
(
the machine
is switc
h
e
d
on,
ye
t it s
up
pl
ies no
c
offee or water
)
.
»

N
o water in the tank.
»


T
an
k
not inserte
d
correct
l
y.
»
Capsule loadin
g
lever lifted or
n
ot
l
owere
d
correct
l
y.
»
No water flow in the h
y
draulic
c
ircuit
(
no activation
).
»
Ca
p
sule not com
p
atible.
»
Presence o
f
limescale.
»

T
op the tank up with drinkin
g
fresh water, then check for
c
orrect supp
l
yin
g.
»


C
orrectly fit the tank in, then
c
heck for correct supplyin
g
.
»

L
ower t
h
e capsu
l
e
l
oa
d
in
g
l
ever
u
p to the stop, then check for
c
orrect supp
l
yin
g.
»

D
isconnect the
p
ower cord,
w
ait 10 secon
d
s, t
h
en connect
t
h
e power cor
d
a
g
ain.
S
witch the machine on and wait
f
or the heating cycle to be over.
Check for correct supplyin
g
(
the machine will automatically
m
ake attempts at fillin
g
the
hy
draulic circui
t)
.
»

T
ry a
g
ain
b
y usin
g
anot
h
er
c
a
ps
ule
f
rom a di
ff
erent
p
ac
k
a
g
e.
»

C
arry out the descaling
p
rocedure by means o
f
the
L
avazza
d
esca
l
in
g
pro
d
uct
.
I
F THE PROBLEM CA
NN
OT
B
E SOLVED, CO
N
TACT
TH
E
LA
VA
ZZ
A
CU
ST
OM
ER
S
ERVI
CE
W
ater leaks in the coffee
mac
h
ine
.
»

T
an
k
d
am
ag
e
d
.
»

Used ca
p
sule drawer filled
.
»
Ca
p
sule stuc
k.
»

Ca
p
sule not com
p
atible.
»

C
heck for leaks in the tank, b
y
k
eepin
g
it separate from the
m
ac
h
ine.
»

E
m
p
t
y
t
h
e use
d
ca
p
su
l
e
d
rawer
.
»

Op
en and close the lever to
d
ro
p
the ca
p
sule. Remove and
e
m
pt
y
t
h
e ca
ps
u
l
e co
ll
ection
t
ray.
»

U
se suita
bl
e ca
p
su
l
es
(
i.e. Lavazza Blue or Expert
c
apsules
)
or any other
c
ompati
bl
e capsu
l
e
.
I
F THE PROBLEM CA
NN
OT
B
E SOLVED, CO
N
TACT
THE LAVAZZA
C
U
S
T
O
MER
S
ERVI
CE
T
R
O
U
B
L
E
S
H
O
O
T
I
N
G