23
EN
Problem Possible causes Solution
On / Stand-by button blinking
in red.
» Inadequate machine storing
conditions / Temporary lock.
» Unplug the machine from the
power socket and allow it to rest
at room temperature enough
time (max. 1 hour).
Plug the machine in again, then
press the switch-on button
(make one attempt only).
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE.
The loading lever either does
not reach the supply position
or requires an excessive closing
effort.
»Spent capsule drawer filled.
» Capsule stuck.
» Empty the tray and make an
attempt at closing the lever.
» Open and close the lever to
drop the capsule.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE.
Coffee is dispensed too fast and,
therefore, is not so creamy.
»A previously used capsule is
used.
»Capsule not present.
»Capsule not compatible.
» Use a new capsule.
» Insert the capsule.
» Try again by using another
capsule from a different
package.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE.
The coffee is cold. » Slow supplying – hydraulic
circuit clogged with limescale.
» Perform the descaling
procedure by means of the
Lavazza descaling product.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE.
TROUBLESHOOTING
E
roble
ossible cause
olutio
On
Stand-b
button blinkin
n r
Inadequate machine storin
on
itions
em
ra
oc
.
nplu
the machine from the
wer soc
et an
a
ow it to rest
at room temperature enou
ime
max. 1 hour
.
lu
the machine in a
ain, then
ress t
e switc
-on
utton
make one attempt only
.
F THE PROBLEM CANNOT
E SOLVED, CO
TACT
THE LAVAZZA
U
T
MER
ERVI
E
e
oa
in
ever eit
er
oes
ot reac
t
e su
osition
or requires an excessive c
osin
effort
S
ent ca
sule drawer filled.
Ca
sule stuck.
m
t
t
e tra
an
ma
e an
atte
t at c
osi
t
e
ever.
en and close the lever to
ro
t
e ca
su
e
F THE PROBLEM CA
OT
E SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
offee is dis
ensed too fast and,
there
ore, is not so cream
reviousl
used ca
sule is
se
.
apsule not present.
Ca
sule not com
atible.
se a new ca
su
e.
nsert t
e capsu
e.
ry again
y using anot
er
a
sule from a different
ac
a
e
F THE PROBLEM CA
OT
E SOLVED, CO
TACT
THE LAVAZZA
T
MER
ERVI
E
h
ff
i
l
Slow supplyin
– hydraulic
ircuit c
wit
imesca
e
erform the descalin
ocedure b
means o
the
avazza
esca
in
pro
uc
F THE PROBLEM CA
OT
E SOLVE
CONTACT
THE LAVAZZA CUSTOMER
SERVICE
ROUBLESHOOTI