Using the documentation
Information about your Lenovo system and preinstalled software, if any, or optional device is available in the
product documentation. That documentation can include printed documents, online documents, readme
files, and help files.
See the troubleshooting information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you that you need
additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web
where you can get the latest technical information and download device drivers and updates. To access
these pages, go to
http://support.lenovo.com/.
Getting help and information from the World Wide Web
Up-to-date information about Lenovo products and support is available on the World Wide Web.
On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and
support is available at
http://support.lenovo.com/. The most current version of the product documentation is
available in the following Web site:
http://support.lenovo.com/. Then click Servers and search for the storage
system.
Creating a personalized support web page
You can create a personalized support web page by identifying Lenovo products that are of interest to you.
To create a personalized support web page, go to
http://www.ibm.com/support/ mynotifications. From this
personalized page, you can subscribe to weekly email notifications about new technical documents, search
for information and downloads, and access various administrative services.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and
software problems with your Lenovo products.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services or see
http://www.ibm.com/planetwide for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-
SERV (1-800-426-7378).
Hardware service and support
IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products.
You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized
by Lenovo to provide warranty service, go to
http://www.ibm.com/partnerworld and click Business Partner
Locator. For IBM support telephone numbers, see
http://www.ibm.com/planetwide. In the U.S. and Canada,
call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.
K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
Taiwan product service
Use this information to contact IBM Taiwan product service.
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Lenovo Storage D1212/D1224/D3284Hardware Installation and Maintenance Guide
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