Lenovo ThinkCentre E73 - Installing or Replacing Hardware; Handling Static-Sensitive Devices

•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,
noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.
Attention:Usingaresolutionorrefreshratethatisnotsupportedbyyourmonitormightdamageit.Check
thedocumentationthatcomeswithyourmonitortoverifythesupportedrefreshrates.
•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother
devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe
problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfartheraway
fromthemonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:
1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)
apart.
3.Turnonthemonitor.
•YoucanresettherefreshratethroughyouroperatingsystemControlPanel:
OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound➙Adjust
screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.
OntheWindows8operatingsystem,openControlPanelandclickHardwareandSound➙Adjust
screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.
•Seeyouroperatingsystemdocumentationorhelpforfurtherinformationonmonitorsettings.
Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.See“LenovoSupportWeb
site”onpage32fordetails.
Theimageisdiscolored
Symptom:Theimageisdiscolored.
Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother
devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe
problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfurtherawayfrom
themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:
1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.
3.Turnonthemonitor.
Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.See“LenovoSupportWeb
site”onpage32fordetails.
Networkingproblems
Thefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthe
followinglist:
•“Ethernetproblems”onpage45
•“AwirelessLANproblem”onpage47
•“AwirelessWANproblem”onpage47
•“Bluetoothproblem”onpage48
Ethernetproblems
ForEthernetproblems,selectyoursymptomfromthefollowinglist:
•“Yourcomputercannotconnecttothenetwork”onpage46
Chapter5.Troubleshootinganddiagnostics45