Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
•“RestoringthefactorycontentsbyusingtheRecoveryDiscSet”onpage29
•“RecoveryoverviewfortheWindows7operatingsystem”onpage30
•“RecoveryoverviewfortheWindows10operatingsystem”onpage35
•“Passwords”onpage37
•“Powermanagement”onpage39
•“Symptom-to-FRUindex”onpage40
Restoring the fact
ory contents by using the Recovery Disc Set
When the main storage drive is replaced because of a failure, no product recovery program is on the new
drive. In this case, the customer must use the Recovery Disc Set to recover the computer. Order the
Recovery Disc Set and the drive at the same time so that the customer can restore the computer to the
factory default settings by using the Recovery Disc Set after the new drive is installed.
Depending on the model, the number of recovery discs included in the Recovery Disc Set differs. The
Recovery Disc Set might consist of the user instructions and the following set of DVDs to restore the
computer to the original factory configuration.
•OperatingSystemRecoveryDisc(onedisc):ThisdiscrestorestheMicrosoftWindowsoperatingsystem.
Usethisdisctostarttherecoveryprocess.
•ApplicationsandDriversRecoveryDisc(oneormorediscs):Thisdiscrestoresthepreinstalled
applicationsanddriversonthecomputer.
•SupplementalRecoveryDisc:Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethat
waspreinstalledonthecomputer.NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.
Notes:
•YoumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.
•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonalfilesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.
TorestorethecomputertotheoriginalfactoryconfigurationusingtheRecoveryDiscSet,dothefollowing:
Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.
Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.
1.MaketheCD/DVDdrivethefirststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed
orwhenyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupprogramopens.
b.UsethearrowkeystoselectStartup➙Boot.
c.SelecttheCD/DVDdriveasthe1stBootDevice.
2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.
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