Lenovo ThinkPad E460 - Solving Recovery Problems; Recovery Overview for the Windows 10 Operating System; Resetting Your Computer

1.Turnonyourcomputer.
2.GototheC:\SWTOOLSdirectory.
3.OpentheDRIVERSfolder.WithintheDRIVERSfolderareseveralsubfoldersnamedforthevarious
devicesinstalledinyourcomputer(forexample,AUDIOandVIDEO).
4.Openthesubfolderforthedevice.
5.Reinstallthedevicedriverbyoneofthefollowingmethods:
•Inthesubfolderforthedevice,lookforatextfile(afilewiththeextension.txt).Thetextfilecontains
informationonhowtoreinstallthatdevicedriver.
•Ifthesubfolderforthedevicecontainsafileofsetupinformation(afilewiththeextension.inf),you
canusetheAddNewHardwareprogram(intheWindowsControlPanel)toreinstallthedevicedriver.
Notalldevicedriverscanbereinstalledbyuseofthisprogram.IntheAddNewHardwareprogram,
whenpromptedforthedevicedriveryouwanttoinstall,clickHaveDiskandBrowse.Thenselect
thedevicedriverfilefromthedevicesubfolder.
•Inthesubfolderforthedevice,lookfortheexecutablefile(afilewiththeextension.exe).Double-click
thefile,andfollowtheinstructionsonthescreen.
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage33.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddiskdrive
orhybriddrivetothefactorydefaultsettings.See“Creatingandusingarecoverymedia”onpage31.
•ChangetheUSB3.0ModetobeDisabledfromtheThinkPadSetupmenu.See“Creatingandusinga
rescuemedium”onpage33.
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom
arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdriveor
hybriddrive,adisc,aUSBharddiskdrive,orotherexternaldevices)setasthefirstbootdeviceinthe
startupdevicesequence.Youmustfirstensurethatyourrescuedeviceissetasthefirstbootdeviceinthe
startupdevicesequenceintheThinkPadSetupprogram.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
RecoveryoverviewfortheWindows10operatingsystem
TheWindowsrecoveryprogramsenableyoutoresetyourcomputeroruseadvancedstartupoptions.
ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.StoretherecoveryUSBdrive
asabackuporreplacementfortheWindowsrecoveryprograms.
Formoreinformation,see“CreatingandusingarecoveryUSBdrive”onpage36.
Resettingyourcomputer
Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,
youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.
Toresetyourcomputer,dothefollowing:
Chapter4.Relatedserviceinformation35