Lenovo ThinkPad Edge E145 - Making Sure Device Drivers Are Current

•Forsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage101andrunadiagnostic
testforthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoesnotstartup,
downloadthelestocreateabootableself-testmediumfromhttp://www.lenovo.com/hddtest.Runthe
testandrecordanymessagesorerrorcodes.Ifthetestreturnsanyfailingerrorcodesormessages,
calltheCustomerSupportCenterwiththecodesormessagesandthecomputerinfrontofyou.A
technicianwillassistyoufurther.
•Ifrequired,youcanndthecontactinformationabouttheCustomerSupportCenterforyourcountry
orregionathttp://www.lenovo.com/support/phone.WhencallingtheCustomerSupportCenter,make
surethatyouhaveyourmachinemodeltype,serialnumber,andthecomputerinfrontofyou.Also,ifthe
computerisproducingerrorcodes,itishelpfultohavetheerrorscreenonorthemessageswrittendown.
Makingsuredevicedriversarecurrent
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecicdriver.
Ifyouaddanewcomponent,theoperatingsystemneedstobeinstructedonhowtooperatethatpiece
ofhardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponent
andunderstandhowtouseit.
Note:Becausedriversareprograms,likeanyotherleonyourcomputer,theyaresusceptibletocorruption
andmightnotperformcorrectlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriver
foracomponentifyounoticepoorperformancefromthatcomponentorifyouaddedanewcomponent.
Thismighteliminatethedriverasthepotentialcauseoftheproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:
1.Gotohttp://www.lenovo.com/drivers.
2.EntertheproductnumberofthecomputerorclickDetectmysystemonthescreen.
3.ClickDownloadsanddrivers.
4.Followthedirectionsonthescreenandinstallthenecessarysoftware.
GettingthelatestdriversusingSystemUpdate
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyoursystemup-to-date.Updatepackagesare
storedonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages
cancontainprograms,devicedrivers,UEFIBIOSashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,oroptionalto
helpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownloadandinstall.
Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomaticallydownloadsand
installstheupdateswithoutanyfurtherinterventionfromyou.
TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteis
anactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeature
toenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Youalsocanpredene
scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates)
sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
FormoreinformationabouthowtouseSystemUpdate,referto“AnintroductiontoLenovoprograms”
onpage15
.
96UserGuide