Solution:Makesurethattheproblemisnotbeingcausedbytheprogram.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheprogram.Refertothemanuals
suppliedwiththeprogram.
Checkthefollowing:
•Theprogramisdesignedtooperatewithyouroperatingsystem.
•Otherprogramsruncorrectlyonyourcomputer.
•Thenecessarydevicedriversareinstalled.
•Theprogramworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheprogram,refertothemanualssuppliedwiththe
program.
Iftheprogramstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentativeforhelp.
AUSBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.GotoControlPanel
andclickHardwareandSound➙DeviceManager.Ifyouarepromptedforanadministratorpasswordor
conrmation,typethepasswordorprovideconrmation.
Chapter9.Troubleshootingcomputerproblems117