Lenovo ThinkPad Edge E330 - Specific Component and System Troubleshooting

Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerswitchforfoursecondsormore.Turnitonandlistenagain.
Solution:Makesurethat:
–Thebatteryisinstalledcorrectly.
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Turnthepowerswitchonagainforconrmation.)
Ifapower-onpasswordisset:
–Pressanykeytodisplaythepromptforthepower-onpassword.Ifthebrightnesslevelofthescreen
islow,increaseitbypressingHome.
–TypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodiedapartitiononyourharddiskdrivebyusingpartitionsoftware,information
aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe
software,andrecoverthepartitionifrequired.
–UseeithertheOneKeyRecoveryProworkspaceortherecoverydiscstorestorethesystem
tothefactorystate.
Iftheproblempersists,havethecomputerserviced.
•Problem:Myscreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Doeitherofthefollowing:
–TouchtheTrackPointpointingdeviceorthetouchpad,orpressakeytoexitthescreensaver.
–Pressthepowerswitchtoresumefromsleeporhibernation.
Beeperrors
Table7.Beeperrors
Problem
Solution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep
Makesurethatmemorymodulesareinstalledcorrectly.If
theyare,andyoustillhearthebeeps,havethecomputer
serviced.
Onelongandtwoshortbeeps
Thevideofunctionhasaproblem.Havethecomputer
serviced.
FivebeepsThesystemboardhasaproblem.Havethecomputer
serviced.
Memorymoduleproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourmemorymoduleisnotoperatingproperly,checkthefollowingitems:
Chapter9.Troubleshootingcomputerproblems109