Notes:
•Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter6
“Installing,removing,orreplacinghardware”onpage81
.
•ThestatusLEDsoneachhot-swapharddiskdrivehelpyoueasilyidentifyaproblem.See“Hot-swap
harddiskdrivestatusLEDs”onpage36.
Symptom
Action
Anewlyinstalledhot-swapharddiskdriveisnot
recognized.
1.Ensurethatthedriveisinstalledintothecorrectdrive
bay.
2.Restarttheserver.
3.Removethedrivefromthebay,wait45seconds,and
reinsertthedriveintothebay.Ensurethatthedrive
connectstothehot-swapharddiskdrivebackplane.
4.Runanydiagnosticprogramstotesttheharddisk
driveifyouhave.
5.Ensurethatthehot-swapharddiskdrivebackplane
iscorrectlyseated.Whenitiscorrectlyseated,
thedriveassembliescorrectlyconnecttothe
backplanewithoutbowingorcausingmovementof
thebackplane.
6.Ensurethatthecableconnectioniscorrect.See
“Mini-SAStomini-SASsignalcableconnections”on
page43.
7.Reconnectthebackplanepowercableandrepeat
step1throughstep4.
8.Reconnectthebackplanesignalcableandrepeat
step1throughstep4.
9.Ifyoususpectaproblemwiththebackplanesignal
cableorthebackplane:
a.Replacetheaffectedbackplanesignalcable.
b.Replacetheaffectedbackplane.
Multipleharddiskdrivesfail.
1.Ensurethatthecableconnectioniscorrect.See
“Mini-SAStomini-SASsignalcableconnections”on
page43
.
2.Reconnectthepowercables.
3.Reconnectthesignalcables.
4.Replacetheaffectedsignalcables.
5.Ifyoususpectaproblemwiththebackplane,replace
theaffectedbackplane.
Memorymoduleproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage187
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblemstillcannot
besolved,seektechnicalassistance.SeeChapter8“Gettinginformation,help,andservice”onpage193.
Notes:
•Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter6
“Installing,removing,orreplacinghardware”onpage81
.
190ThinkServerRD430HardwareMaintenanceManual
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