Lenovo ThinkServer RD550 - Page 170

Viewingthesystemeventlog
Thesystemeventlog(SEL)containsinformationaboutallthePOSTandsystemmanagementinterrupt(SMI)
events.YoucanviewtheSELtodiagnosesystemproblems.
TheTSMimplementstheSELasspecifiedintheIPMI2.0specification.TheSELisaccessibleregardlessof
thesystempowerstatethroughtheTSMin-bandandout-of-bandinterfaces.
FormoreinformationaboutviewingtheSEL,refertotheThinkServerSystemManagerUserGuide,whichis
availablefordownloadathttp://www.lenovo.com/UserManuals.
Basictroubleshootingtables
Usethebasictroubleshootinginformationtofindsolutionstoproblemsthathavedefinitesymptoms.
LenovoThinkServerDeploymentManagerprogramproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage155
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblemstillcannot
besolved,seektechnicalassistance.SeeChapter8“Gettinginformation,help,andservice”onpage161
.
Note:Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter
6“Replacinghardware”onpage59.
Symptom
Action
Theoperatingsysteminstallationprogramcontinuously
loops.
Makemorespaceavailableontheharddiskdrive.
TheLenovoThinkServerDeploymentManagerprogram
cannotstarttheoperatingsystemmedium.
Ensurethattheoperatingsystemmediumissupported
bytheLenovoThinkServerDeploymentManager
programversionyourareusing.Foralistofthe
supportedoperatingsystems,refertotheuserguide
andcompatibilitynotesfortheLenovoThinkServer
DeploymentManagerprogramthroughtheprogram
maininterface.See“LenovoThinkServerDeployment
Manager”onpage14
.
Opticaldriveproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage155
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblemstillcannot
besolved,seektechnicalassistance.SeeChapter8“Gettinginformation,help,andservice”onpage161.
Notes:
•Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedureinChapter
6“Replacinghardware”onpage59.
•Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thisactionstepisreservedforatrained
servicetechnicianandmustbeperformedonlybyatrainedservicetechnician.
156ThinkServerRD550UserGuideandHardwareMaintenanceManual