Lenovo ThinkServer RD550

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Chapter8.Gettinginformation,help,andservice

Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured

byLenovoandwheretogoforadditionalinformationaboutLenovoandLenovoproducts.

Informationresources

Youcanusetheinformationinthistopictoaccessusefulresourcesrelatingtoyourneedswhenusing

theproduct.

Usingthedocumentation

InformationaboutyourLenovosystemandinstalledsoftware,ifany,oroptionaldevicesisavailableinthe

documentationthatcomeswiththeproduct.Thedocumentationcanincludeprinteddocuments,online

documents,readmeﬁles,andhelpﬁles.Mostofthedocumentationforyourserverisonthedocumentation

DVDprovidedwithyourserver.Refertothetroubleshootinginformationforinstructionsonhowtodiagnose

problemsanddobasictroubleshooting.Thetroubleshootinganddiagnosticsinformationmighttellyouthat

youneedadditionalorupdateddevicedriversorothersoftware.LenovomaintainspagesontheWorldWide

Webwhereyoucangetthelatesttechnicalinformationanddownloaddocumentationordevicedriversand

updates.ToaccesstheLenovoSupportWebsite,goto:

http://www.lenovo.com/support

Formoreinformationaboutyourserverdocumentation,see“Serverdocumentation”onpage2

Ifyoususpectasoftwareproblem,refertothedocumentation,includingreadmeﬁlesandonlinehelp,that

comeswiththeoperatingsystemorsoftwareprogram.

ThinkServerWebsite

TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,use,upgrade,and

maintainyourserver.YoualsocandothefollowingbyvisitingtheThinkServerWebsiteat:

http://www.lenovo.com/thinkserver

•Shopforserversaswellasupgradesandaccessoriesforyourserver.

•Purchaseadditionalservicesandsoftware.

•Purchaseupgradesandextendedhardwarerepairservices.

•AccesstheLenovoLimitedWarranty(LLW).

•Accesstheonlinemanualsforyourproducts.

•Accesstroubleshootingandsupportinformationforyourservermodelandothersupportedproducts.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourservermodel.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:

http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

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Lenovo ThinkServer RD550 - And Service