Lenovo ThinkServer TS140 - Hardware Component Issues

Symptom
Action
TheThinkServerEasyStartupDVDdoesnotstart.1.MakesurethattheserversupportstheThinkServer
EasyStartupprogramandhasabootableDVDdrive.
2.Makesurethatyouhavesettheopticaldrivewith
theThinkServerEasyStartupDVDasthefirststartup
device.
3.Verifyiftheopticaldriveorthedischasproblems.
See“Opticaldriveproblems”onpage88
.
Theoperatingsysteminstallationprogramcontinuously
loops.
Makemorespaceavailableontheharddiskdrive.
TheThinkServerEasyStartupprogramcannotstartthe
operatingsystemmedia.
1.Makesurethattheoperatingsystemmediais
supportedbytheThinkServerEasyStartupprogram
versionyourareusing.Foralistofthesupported
operatingsystems,refertotheuserguideand
compatibilitynotesfortheThinkServerEasyStartup
programthroughtheprogrammaininterface.See
“StartingtheThinkServerEasyStartupprogram”on
page28.
2.Verifyiftheopticaldriveorthedischasproblems.
See“Opticaldriveproblems”onpage88
.
Opticaldriveproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage
87forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblem
cannotbesolvedbyyourself,seektechnicalassistance.SeeChapter8“Gettinginformation,help,and
service”onpage93
.
Notes:
1.Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedurein“Installing,
removing,orreplacinghardware”onpage40
.
2.Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thisactionstepisreservedfora
trainedservicetechnicianandmustbeperformedonlybyatrainedservicetechnician.
Symptom
Action
Theopticaldriveisnotrecognized.1.Makesurethat:
•Thesignalcableandconnectorarenotdamaged
andtheconnectorpinsarenotbent.
•Theopticaldriveissecurelyconnectedtothe
correctSATAconnectoronthesystemboardand
theSATAconnectorisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage19
.
•Allcablesandjumpers(ifany)areinstalled
correctly.
•Thecorrectdevicedriverisinstalledfortheoptical
drive.
2.Runanyopticaldrivediagnosticprogramsifyou
have.
3.Reinstalltheopticaldriveandreconnectcables.
4.Replacethesignalcablefortheopticaldrive.
88ThinkServerTS140UserGuide