Lenovo ThinkServer TS140 - Page 102

Symptom
Action
3.Reconnectthepowercable.
4.Reconnectthesignalcable.
5.Replacetheaffectedsignalcable.
Memorymoduleproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage
87
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.Iftheproblem
cannotbesolvedbyyourself,seektechnicalassistance.SeeChapter8“Gettinginformation,help,and
service”onpage93
.
Notes:
1.Ifyouareinstructedtoremove,install,orreplaceanyCRUs,refertotherelatedprocedurein“Installing,
removing,orreplacinghardware”onpage40
.
2.Ifanactionstepisprecededby“(Trainedservicetechnicianonly),”thisactionstepisreservedfora
trainedservicetechnicianandmustbeperformedonlybyatrainedservicetechnician.
Symptom
Action
Theamountofsystemmemorythatisdisplayedisless
thanthetotalcapacityoftheinstalledphysicalmemory
modulesandyoususpectamemorymoduleproblem.
1.Makesurethat:
•Allmemorymodulesarethecorrecttype
supportedbytheserver.See“Features”onpage
5.
•Youfollowthememorymoduleinstallationrules.
See“Memorymoduleinstallationrules”onpage
41.
•Allmemorymodulesareseatedcorrectlyand
securely.
•Thesystemfirmwareisup-to-date.
2.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotestthememorymodules.
3.Reinstallthememorymodules.
4.Replacethesuspectmemorymodules.
5.(Trainedservicetechnicianonly)Replacethesystem
board.
Keyboard,mouse,orUSBdeviceproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage87
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.
90ThinkServerTS140UserGuide