This command does not automatically append a file extension to the saved file. You
must specify a file extension when entering the file name.
Notes:
▪ Under PowerShell, enclose the file name following two quotation marks(""), for
example,
file=\""data.zip\"".
▪ Execution environment requires setting JAVA_HOME environment variable, and
JRE8 or later.
▪ See Command Line Interface (CLI) Reference and follow the complete command
syntax for this operation
6.
Collect support data for your storage array using ThinkSystem System Manager.
a.
Select Support › Support Center › Diagnostics.
b.
Select Collect Support Data.
c.
Click Collect. The file is saved in the Downloads folder for your browser with the name,
support-data.7z.
7.
If the controller is not already offline, take it offline now using either ThinkSystem System
Manager or the SMcli tool.
◦ From ThinkSystem System Manager:
a.
Select Hardware.
b.
If the graphic shows the drives, select Show back of shelf to show the controllers.
c.
Select the controller that you want to place offline
d.
From the context menu, select Place offline, and confirm that you want to perform the
operation.
If you are accessing ThinkSystem System Manager using the
controller you are attempting to take offline, a ThinkSystem System
Manager Unavailable message is displayed. Select Connect to an
alternate network connection to automatically access ThinkSystem
System Manager using the other controller.
◦ To use SMcli under system terminal:
a.
Download SMcli from ThinkSystem System Manager and set up SMcli command
execution environment.
b.
Execute one of the following SMCli commands:
▪ For controller A:
set controller [a] availability=offline;
▪ For controller B: set controller [b] availability=offline;
The system attempts to take the controller offline.
Notes:
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