technical support.
4.
Remove the antistatic protection.
5.
Collect support data for your storage array using ThinkSystem System Manager.
a.
Select Support › Support Center › Diagnostics.
b.
Select Collect Support Data.
c.
Click Collect.
The file is saved in the Downloads folder for your browser with the name, support-data.7z.
6.
Return the failed part to Lenovo, by following all packaging instructions and using any
packaging materials that are provided.
4.3.7. Result
Your power canister replacement is complete. You can resume normal operations.
4.4. Replace DE2000H or DE4000H fan canister (60-drive)
You can replace a fan canister in a DE2000H or DE4000H array with a 60-drive
shelf, which includes the following shelf types:
•
DE4000H (4U60) controller shelf
•
DE600S drive shelf
4.4.1. About this task
Each 60-drive controller shelf or drive shelf includes two fan canisters. If a fan canister fails, you
must replace it as soon as possible to ensure that the shelf has adequate cooling.
Possible equipment damage — If you perform this procedure with the power
turned on, you must complete it within 30 minutes to prevent the possibility of
overheating the equipment.
4.4.2. Before you begin
•
Review the fan canister requirements in
Requirements for canister replacement.
•
Review the details in the Recovery Guru to confirm that there is an issue with the fan canister
and select Recheck from the Recovery Guru to ensure no other items must be addressed first.
•
Check that the amber Attention LED on the fan canister is on, indicating that the fan has a fault.
Contact technical support for assistance if both fan canisters in the shelf have their amber
Attention LEDs on.
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