Levoit LV-PUR131S - Troubleshooting

30
TROUBLESHOOTING
Problem Possible Solution
Air purifier will not turn on or
respond to button controls.
Plug in the air purifier.
Check to see if the power cord is damaged. If so, stop using the air purifier and
contact Customer Support (see page 34).
Properly place the back cover on the air purifier, so that the safety switch is activated
(see page 8).
Plug the air purifier into a dierent outlet.
Air purifier is malfunctioning. Contact Customer Support (see page 34).
The air quality indicator
always stays red, and the air
purifier is running on high
speed.
Clean the dust sensor lens (see page 29).
The air quality indicator
always stays blue, even
though air quality is poor.
Air purifier makes an unusual
noise while the fan is on.
Make sure the air filters are removed from their packaging and properly in place (see
page 8).
Replace the air filters (see page 27).
The air purifier may be damaged, or a foreign object may be inside. Stop using the air
purifier and contact Customer Support (see page 34). Do not try to repair the air
purifier.
Airflow is significantly
reduced.
Make sure the filters are removed from their packaging.
Press to increase the fan speed.
Make sure there are at least 38 cm (15 in) of clearance on all sides of the air purifier.
Replace the air filters (see page 27).