Learn about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions See the setup documentation that came with the
printer.
• Printer software
• Print or fax driver
• Printer firmware
• Utility
Go to
www.lexmark.com/downloads, search for
your printer model, and then in the Type menu,
select the driver,
firmware,
or utility that you need.
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Information Center—Go to
https://infoserve.lexmark.com.
How‑to videos—Go to
https://infoserve.lexmark.com/idv/.
Help information for using the printer software Help for Microsoft Windows or Macintosh
operating systems—Open a printer software
program or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is either in the printer
program folder or on the desktop.
• Documentation
• Live chat support
• E‑mail support
• Voice support
Go to
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
For more information, see
“Finding the printer
serial number” on page 9.
Learn about the printer 8
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