Action Yes No
Step 3
Check the status of the toner cartridge, and replace if necessary.
a From the home screen, touch Status/Supplies > Supplies.
b Print the document.
Is the printer printing blank or white pages?
Contact
customer
support.
The problem is
solved.
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the print dark?
Go to step 2. The problem is
solved.
Step 2
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Reduce toner darkness.
From the home screen, touch Settings > Print > Quality > Toner
Darkness.
c Print the document.
Is the print dark?
Go to step 3. The problem is
solved.
Troubleshoot a problem 131
To Next Page
Loading...
