Error code Description Action
813 Timeout occurred after waiting too long to
receive a good frame.
Adjust the Receive Threshold setting.
814 Tried too many times at selected speed
using V34 modulation scheme.
• Adjust the Transmit Level setting.
• Decrease the modulation scheme.
815 Fax transmission was interrupted due to
power failure.
Troubleshoot MFP if error persists. See
“Modem/fax card service check” on
page 158.
818 Fax transmission failed due to insucient
memory to store scanned image.
Adjust the Memory Use setting to
allocate more memory for send jobs.
819 Fax transmission failed due to insucient
memory to store received image.
Adjust the Memory Use setting to
allocate more memory for receive jobs.
81A A timeout occurred during transmission of
a page in ECM mode.
Decrease the Max Speed setting under
Fax Send settings.
880 Failure to transmit training successfully in
V17, V29, V27 terminal modulation
schemes.
• Decrease the Max Speed setting
under Fax Send settings.
• Adjust the Transmit Level setting.
• Check line quality.
881 Failure to transmit training successfully in
V33, V29, V27 terminal modulation
schemes.
• Decrease the Max Speed setting
under Fax Send settings.
• Adjust the Transmit Level setting.
• Check line quality.
882 Failure to transmit training successfully in
V17, V29 terminal modulation schemes.
• Decrease the Max Speed setting
under Fax Send settings.
• Adjust the Transmit Level setting.
• Check line quality.
883 Failure to transmit training successfully in
V17, V27 terminal modulation schemes.
• Decrease the Max Speed setting
under Fax Send settings.
• Adjust the Transmit Level setting.
• Check line quality.
884 Failure to transmit training successfully in
V29, V27 terminal modulation schemes.
• Decrease the Max Speed setting
under Fax Send settings.
• Adjust the Transmit Level setting.
• Check line quality.
885 Failure to transmit training successfully in
V17 terminal modulation scheme.
• Decrease the Max Speed setting
under Fax Send settings.
• Adjust the Transmit Level setting.
• Check line quality.
886 Failure to transmit training successfully in
V29 terminal modulation scheme.
• Decrease the Max Speed setting
under Fax Send settings.
• Adjust the Transmit Level setting.
• Check line quality.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
166