Lexmark MX321 - Page 165

Error code Description Action
800 An EOT was unexpectedly received from
the modem in V34 mode.
If the error persists, then disable the V34
modulation scheme.
802 Too many time‑outs occurred during ECM
reception.
If the error persists, then disable the
ECM mode.
803 Fax cancelled by the user. No action is needed.
804 Unexpectedly received a disconnect
command from the remote end.
• Check the line quality.
• Adjust the Transmit Level or Receive
Threshold setting.
• The remote device could be
requesting an unsupported feature.
805 The remote fax device failed to respond to
the DCS command.
• Adjust the Transmit Level or Receive
Threshold setting.
• The remote device could be
malfunctioning.
808 T1 timeout occurred when trying to
establish a connection with a remote fax
device.
Adjust the Transmit Level or Receive
Threshold setting.
809 T2 Timeout occurred due to loss of
command/response synchronization.
Adjust the Transmit Level or Receive
Threshold setting.
80A T5 Timeout occurred when transmitting
image data to remote fax device.
• Check line quality.
• Adjust the Transmit Level setting
• Decrease the Max Speed setting
under Fax Send settings.
80B Too many errors when transmitting in ECM
mode.
• Check line quality.
• Adjust the Transmit Level setting
• Select a lower ‘Max Speed’ value
under Fax Send settings.
80C Remote device failed to respond to the
CTC command.
• Decrease the Max Speed setting
under Fax Send settings.
• Adjust the Transmit Level setting
80D Received too many requests from remote
end to repeat the previous command sent.
• Check line quality.
• Adjust the Transmit Level setting
• Check if line conditions on remote
end will facilitate a good connection.
80E Functional limitation-Remote fax device
does not support G3 receive capability.
No action needed. Issue with the remote
device.
811 Failed to detect a fax device at the remote
end.
• Verify MFD is answering to fax call
and not a voice call.
• Decrease the Rings To Answer
setting.
812 No more data rates available in V34
modulation scheme.
Decrease the modulation scheme.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
165