Lexmark MX321 - Page 164

Actions Yes No
Step 13
a Enter the Service Engineer menu, and then navigate to:
Fax SE > Fax Settings > AutoPrint T30 Logs
b Check the reported error code. See “Fax error log codes” on
page 164.
c Perform the action suggested for the error.
Does the problem remain?
Go to step 14. The problem is
solved.
Step 14
a Enter the Service Engineer menu, and then navigate to:
Fax SE > Modem Settings > Transmit Level
b Adjust the setting in steps of 1 dB.
Note: The recommended adjustment range is ±5 dB from the
default value.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Fax error log codes
Error code Description Action
000 No error occurred during a fax
transmission.
No action is needed.
200 An error occurred when transmitting
training.
• Check the line quality.
• Select a lower Max Speed value
under the Fax Send settings.
• Adjust the transmit level.
3XX An error occurred when receiving an
image data.
• Check the line quality.
• Adjust the Receive Threshold.
• Select a lower Max Speed value
unde the r Fax Receive settings.
4XX An error occurred when sending an image
data.
• Check the line quality.
• Adjust the Transmit Level.
• Select a lower Max Speed value
under the Fax Receive settings.
5XX An unknown response is received from a
remote fax device.
No action is needed. The issue is with
the other device.
6XX An error occurred when receiving a frame.
• Check the line quality.
• Adjust the Receive Threshold.
7XX An error occurred when sending a frame.
• Check the line quality.
• Adjust the Transmit Level.
• Select a lower Max Speed value
under the Fax Send settings.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
164