Action Yes No
Step 3
Perform a MPF print test and check the MPF pick solenoid for proper
operation.
Does the above component operate properly?
Go to step 4. Replace the MPF pick
solenoid.
Step 4
Check the MPF feeder lift plate assembly for damage.
Is the above component free from damage?
Go to step 5. Replace the MPF
feeder lift plate. See
“MPF feeder lift plate
removal” on page
328.
Step 5
Check all the media trays for proper media installation.
Is the media properly installed in all the media trays?
Go to step 6. Remove and properly
reinstall the media.
Step 6
Check all of the media trays and the media path for partially fed media.
Are the media trays and the media path free from any partially fed pieces
of media?
Go to step 7. Remove any pre-
staged or jammed
media.
Step 7
Check the sensor (input) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor test.
c Observe the line item input.
Does the display on the operator panel change every time the sensing
area of the above sensor is interrupted or blocked?
Go to step 9.Go to step 8.
Step 8
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the Sensor
(input). See “Sensor
(input) removal” on
page 335.
Go to step 9.
Replace the
connection.
Go to step 9.
Step 9
Perform a print test.
Does the problem remain?
Contact the next
highest level of
technical support.
Problem solved.
7463
Diagnostic information
59
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